Manager Client Advice & Management

Agency:

Initiative

Job Function:

Account Management and Growth

Job Subfunction:

Account Management

Job Description:

Position Overview

The CAM Manager for Content & Sponsorships is responsible for supporting the Associate Director, CAM and managing multiple projects within the constraints of scope, quality, time, and cost to deliver specified requirements and meet customer satisfaction. As a member of the Content & Sponsorships team, you will support the development and implementation of sponsorships, branded content, and experiences. Project work may include business analysis, requirements gathering, building project plans, and performance reporting. Projects to be managed will include coordinating the development of sponsorship media plans, performance, reports, or any other deliverables needed by the Associate Director and associated client teams. The Manager, Client Advice & Management, will also work closely with the dedicated Content & Sponsorship activation and planning team, along with their clients, partners within other internal departments, and a variety of personnel across T-Mobile’s agency network.

Responsibilities

• Point of contact and coordination across the T-Mobile client team, strategic business units under the IPG ecosystem, and T-Mobile’s external agency teams
• Assemble key players for sponsorship projects; establish project plans and workback schedules; motivate and manage the team; delegate responsibility and tasks; ensure on time completion and ensure final product meets the client’s needs and expectations
• Manage workflow and bandwidth across the enterprise sponsorship team
• Facilitate client deliverables across all stages of sponsorship planning, execution, and measurement

• Support the development of strategies and plans across multiple channels (Instagram, FB, YouTube, Snapchat, video network/publisher partners, digital, experiential, press/PR, B2B, and other channels) alongside internal and external partners 
• Support the development of measurement plans to track success with T-Mobile’s partnerships to merchandise business impact and delivering on the client’s KPIs and objectives

Required Skills and Experience

• Ability to develop strong professional relationships with clients, colleagues, and external agency partners
• Proven ability to effectively manage multiple workstreams with numerous elements simultaneously within a large and complex organizational structure
• Demonstrated ability to proactively anticipate client needs and adjust workstreams accordingly, coupled with the flexibility to re-prioritize tasks and redistribute workload across the team to maintain optimal bandwidth and ensure timely delivery
• Comfortable and experienced in managing upwards, confidently providing strategic direction and recommendations to senior stakeholders to drive projects forward effectively
• Excellent written, verbal communication and presentation skills
• Required PC proficiency and expertise with MS Office (Project, Word, Excel, PowerPoint) and a working knowledge of Asana

Desired Skills and Experience

• Minimum of 3+ years relevant experience
• A natural relationship-builder and communicator
• A culture watcher - passion for culture and its infusion into the consumer brand ecosystem (i.e. Sports, Entertainment, eSports)
• Self-starter with confidence and ability to tackle new initiatives





80k-90k

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