Organizational Development & Career Advisory Specialist 2
Teleperformance
Organizational Development & Career Advisory Specialist 2
Teleperformance
Outsourced customer experience management services
We are seeking a highly motivated Organizational Development & Career Advisory Specialist II to join our HR team. Reporting into the Organizational Development Manager, this role will focus on developing and executing talent management strategies to drive employee growth, engagement, and retention. You will work closely with leaders across the organization to ensure that talent acquisition, development, and performance initiatives align with our organizational goals, fostering a high-performance culture and building strong leadership pipelines.
Qualifications & Experience Required
Talent Acquisition Management & Recruitment:
Employee Development & Training:
Performance Management:
Succession Planning & Leadership Development:
Employee Engagement & Retention:
Talent Management Reporting & Metrics:
Outsourced customer experience management services
Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.
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