Healthcare Coordinator Interpreter - Spanish

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We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Healthcare Coordinator Interpreter GPS – Spanish

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

Gps Intnl Center-International and Emerging Markets

Job Code

U99897

Shift

Days

Schedule

8:00am-4:00pm

Job Summary

Job Details

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the country. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. 

Healthcare Interpreters serve patients and caregivers to support the operations of the department in consecutive, simultaneous and sight translation modes. You’ll relay medical information between speakers of two different languages while complying with all office and hospital policies and procedures, particularly relating to patient confidentiality and informed consent.  

This caregiver works days, 8:00am—4:00pm.  

A caregiver who excels in this role will:  

• Help facilitate the successful delivery of services to linguistically diverse consumers. 

• Explain hospital procedures, office protocols and limitations to clinicians and patients, make appropriate referrals and serve as a cultural and linguistic resource to patients and providers.  

• Provide written transcriptions as required, such as filling out forms and medication instructions, medication schedules, letters, documents and patient materials.  

• Support office operations by answering the phone, taking requests, calling patients to confirm and schedule appointments, documenting encounters, entering data, troubleshooting, filing and photocopying.  

• Assist the department by working an on-call rotation.  

Minimum qualifications for the ideal future caregiver include:  

• High school diploma, GED or equivalent  

• One year of experience as an interpreter required 

• Fluency in English and one or more foreign languages, both oral and written 

• Valid state driver’s license and automobile insurance coverage  

• Work in a consecutive mode and sight translate into and from working language(s)  

• Strong medical vocabulary  

• Knowledge of, familiarity with and ability to work with patients of diverse cultural background  

• Knowledge of computer systems 

Preferred qualifications for the ideal future caregiver include: 

• Bachelor’s degree in any area related to science or human services  

• Certified Healthcare Interpreter (CHI) by Certification Commission for Healthcare Interpreters (CCHI) or Certified Medical Interpreter (CMI) by National Board of Certification for Medical Interpreters (NBCMI) certification or other healthcare interpreting certificate 

• Professional and medical interpreting experience  

Physical Requirements:

• May require extended periods of standing, walking or sitting.
• Manual dexterity sufficient to perform work on a PC or mobile device.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.