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CDW

Comprehensive IT products and services provider

Senior Solution Architect - Pro AV/Digital Signage

Pre-Sales Solution EngineeringPosted on Nov 13
Full-timeIllinois, USARemote

About the Job

Requirements

  • A bachelor's degree and 5+ years of experience, or 9 years of work experience, are required.
  • Three years of experience in audiovisual design, systems integration, or a related technology solutions field are required.
  • Experience working at an AV integrator or related education/certification is required.
  • Ability to advocate for customers and convey technical viewpoints to non-technical stakeholders and customers is required.
  • Strong verbal and written communication skills are required.
  • Knowledge of audio, video, and networking technologies is required.
  • Ability to achieve and maintain industry and manufacturer certifications is required; AVIXA CTS certification is required.
  • Proficiency in Microsoft Office and Google Workspace is required.
  • CTS certification is required.

Responsibilities

  • Provide oversight, recommendations, and solutions for customer proposals and requests for proposals.
  • Use best practices from internal and external methodologies and standards to differentiate solution delivery approaches from competitors.
  • Create and validate bills of materials for technologies.
  • Work with third-party partners on statements of work.
  • Maintain knowledge of current manufacturers and solutions proposed, provided, and serviced by CDW, including display technology, interactive audiovisual technology, casting and control systems, video conferencing and collaboration, audio digital signal processing, and professional audio for indoor and outdoor settings.
  • Solve complex or nuanced problems involving technical and operational elements.
  • Create and follow industry-standard documentation policies and procedures.
  • Provide training and subject matter expertise to organizational stakeholders and customers through online and in-person meetings.
  • Identify, create, and document process improvements.
  • Develop leading case studies and references for future sales efforts.
  • Assist Sales and Business Development teams with system design, drawings, schematics, and presentations.

Desired Qualifications

  • Five years of design experience in audiovisual design, systems integration, or a related technology solutions field is a plus.
  • Experience working at an AV integrator or educational institution is a plus.
  • Ability to read and understand construction drawings and schematics is a plus.
  • CTS-D and/or CTS-I certification is a plus.

About the Company

CDW

Comprehensive IT products and services provider

CDW provides technology products and services to businesses of all sizes. It sells hardware (computers, servers, networking equipment), software, and cloud services, and also offers consulting, configuration, and deployment support to optimize IT systems. The company stands out with one of the industry's largest inventories, enabling fast shipping and quick responses, plus custom configurations and integrated, vendor-backed solutions from partners like Apple, Lenovo, and Tripp Lite. Its business model combines direct product sales with consulting and managed services. CDW’s goal is to help organizations build and maintain efficient, reliable technology infrastructures that meet their specific needs.

Company size
10,001+
Company stage
IPO
Headquarters
Vernon Hills, IL
Founded
1984

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