Four Hands

Designer and wholesaler of furniture

Trade Compliance Specialist

Regulatory Compliance & EthicsConfirmed live in the last 24 hours

Full-timeAustin, TX, USANo salary listedIn-person

About the Job

Requirements

An Associate’s or Bachelor’s degree, or equivalent relevant experience, is required.
At least 3 years of experience in import/export operations, logistics, supply chain, or customs brokerage is required.
Working knowledge of customs documentation and the import entry process is required.
Strong attention to detail, organization, and data-entry accuracy are required.
Proficiency with spreadsheets and enterprise resource planning, trade, or logistics systems is required.
Experience with the Automated Commercial Environment, Automated Broker Interface, or customs broker portals is required.
Familiarity with tariff classification, Importer Security Filing requirements, and partner government agency requirements is required.
The ability to maintain accurate and well-organized trade compliance records in accordance with recordkeeping and retention requirements is required.

Responsibilities

Compile and transmit shipment data and documentation to customs brokers to support timely and compliant entry filings.
Review customs entry documents for completeness and consistency, and flag discrepancies to senior compliance staff for resolution.
Apply established Harmonized Tariff Schedule classifications to shipments and assist with classification research under supervision.
Compile documentation and data for Post Summary Corrections, protests, and duty drawback and refund claims under guidance.
Audit filed customs entries against source documents, including commercial invoices, packing lists, tariff classifications, and duty and fee calculations, and flag discrepancies for correction.
Track inbound and outbound shipments and monitor customs clearance status while maintaining accurate shipment and clearance logs.
Serve as a daily point of contact for customs brokers and freight forwarders regarding routine documentation and shipment status questions.
Research and resolve routine customs holds, examinations, and documentation discrepancies, escalating complex issues to senior staff.
Track and reconcile duty, tax, and fee payments, including Automated Clearing House periodic monthly statement activity.
Support the Customs-Trade Partnership Against Terrorism program by maintaining required documentation and records.
Follow established standard operating procedures and work instructions, and help maintain current process documentation.
Monitor regulatory bulletins and trade notices, and flag relevant changes for senior compliance staff.
Identify and report recurring errors, trends, or process gaps observed in daily work.

Desired Qualifications

Experience with Canadian customs processes is preferred.
Customs brokerage or freight-forwarding experience is preferred.
A Certified Customs Specialist designation or interest in pursuing certification as part of professional development is preferred.

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home.

Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.

We’re on the lookout for a Trade Compliance Specialist to help keep goods moving smoothly across U.S. and Canadian borders. In this hands-on role, you’ll manage customs documentation, monitor shipment clearance, and maintain accurate trade records while working closely with customs brokers, freight forwarders, and internal teams. You’ll play an important role in ensuring shipments move efficiently and in compliance with applicable requirements, while building your expertise in customs and trade compliance in a fast-paced global environment.

In This Role

Compile and transmit shipment data and documentation to customs brokers to support timely and compliant entry filings
Review customs entry documents for completeness and consistency, and flag discrepancies to senior compliance staff for resolution
Apply established Harmonized Tariff Schedule classifications to shipments and assist with classification research under supervision
Support post-entry activities by compiling documentation and data for Post Summary Corrections, protests, and duty drawback and refund claims under guidance
Audit filed customs entries against source documents, including commercial invoices, packing lists, tariff classifications, and duty and fee calculations, and flag discrepancies for correction
Track inbound and outbound shipments and monitor customs clearance status, maintaining accurate shipment and clearance logs
Serve as a daily point of contact for customs brokers and freight forwarders on routine documentation and shipment status questions
Research and resolve routine customs holds, examinations, and documentation discrepancies, escalating complex issues to senior staff
Track and reconcile duty, tax, and fee payments, including monitoring Automated Clearing House (ACH) periodic monthly statement activity
Maintain accurate, well-organized trade compliance records and filing systems in accordance with recordkeeping and retention requirements
Support the Customs-Trade Partnership Against Terrorism (CTPAT) program by maintaining required documentation and records
Follow established standard operating procedures and work instructions, and help maintain current process documentation
Monitor regulatory bulletins and trade notices, and flag relevant changes for senior compliance staff
Identify and report recurring errors, trends, or process gaps observed in daily work
Other duties as assigned, in accordance with training and qualifications
Uphold the Core Values and be a valuable member of the Four Hands Team
- Be open and honest
- Reach for excellence
- Act with responsibility
- Value the whole person
- Enjoy the journey

The Ideal Person

Associate’s or Bachelor’s degree, or equivalent relevant experience
3+ years of experience in import/export operations, logistics, supply chain, or customs brokerage
Working knowledge of customs documentation and the import entry process
Strong attention to detail, organization, and data-entry accuracy
Proficiency with spreadsheets and ERP, trade, or logistics systems
Experience with the Automated Commercial Environment (ACE), Automated Broker Interface (ABI), or customs broker portals
Familiarity with tariff classification, Importer Security Filing (ISF) requirements, and partner government agency requirements
Experience with Canadian customs processes preferred
Customs brokerage or freight-forwarding experience preferred
Certified Customs Specialist (CCS) designation or interest in pursuing certification as part of professional development

About Four Hands

Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home.

Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win.

And, we are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done.

Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

Visit www.FourHands.com for more information.

About the Company

Four Hands

Designer and wholesaler of furniture

Four Hands designs and wholesales a wide range of furniture and décor to furniture retailers, interior designers, and other trade customers. Its offerings include living and dining furniture, art, outdoor items, and accessories, accessible to trade customers 24/7 through an online catalog of about 6,000 design-forward products. The company develops its own pieces through trend spotting, material selection, and innovative design techniques from its studios and international offices. It differentiates itself through its global manufacturing footprint, long history since 1996, consistent trade-focused service, and recognition in the industry, enabling it to support large chains as well as independent stores and designers. The overarching goal is to help people create spaces that feel like home, by expanding its product assortment and providing dependable, design-driven options to retailers and designers worldwide.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Austin, TX
Founded: 1996

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