Repair Program Engineer

• Partner with Global Services, Sales, Marketing, and operational leaders to develop and implement strategies that support the long-term Hardware Services roadmap, focusing on customer uptime, service coverage, lifecycle revenue growth, and customer confidence.
• Collaborate with service center leadership to identify and implement effective repair, upgrade, and replacement solutions and processes.
• Evaluate opportunities to expand global repair capabilities within existing service centers and recommend deployment strategies, operational investments, inventory requirements, and alternative service models.
• Lead or contribute to projects supporting geographic repair capability expansion and service network optimization initiatives.
• Support evaluation and implementation activities for new Test & Measurement service center locations when applicable.
• Contribute to acquisition integration efforts and ongoing support activities related to repair service operations.
• Collaborate with Services Engineering, Manufacturing Test Engineering, and Hardware Services teams to define service requirements, repair solutions, deployment locations, and capacity plans for new product and system introductions.
• Support and maintain relationships with global Forward Stocking Location partners to ensure business continuity and service excellence.
• Assess opportunities for Forward Stocking Location expansion and recommend partner selection, capability deployment, and operational investment strategies.
• Manage projects related to implementation, transition, or closure of Forward Stocking Locations.
• Partner with Corporate Quality and Service Center teams to support customer recovery strategies and customer notification activities.
• Support financial planning, budget management, and appropriation requests related to repair operations, service infrastructure, and capital investments.
• Analyze business, operational, and service performance data to identify opportunities for continuous improvement and enhanced customer outcomes.
   

• Bachelor's degree in Engineering, Science, Technology, Mathematics, or a related technical field, or equivalent combination of education and relevant experience.
• Experience in manufacturing, engineering, service operations, technical support, or a related function.
• Experience leading or contributing to cross-functional projects and initiatives.
• Ability to analyze complex issues, evaluate data, and develop effective recommendations and solutions.
• Strong communication and collaboration skills with the ability to work effectively across global teams.
• Professional proficiency in English.
• Experience partnering with stakeholders across multiple functions, regions, or business units.
• Ability to manage multiple priorities while maintaining attention to detail and a focus on customer outcomes.
• Experience working across organizational boundaries.
   

• Experience working within a multinational organization in the test and measurement, electronics, manufacturing technology, industrial automation, or related industries.
• Experience supporting global service delivery organizations and distributed service networks.
• Knowledge of repair operations, service lifecycle management, and customer support strategies.
• Strong commercial awareness with experience supporting service growth, portfolio development, or operational expansion initiatives.
• Familiarity with electronic functional verification testing architectures and related technologies.
• Experience supporting global operational improvement, service transformation, or capability deployment programs.
• Project management certification or formal project management training.
• Experience working with financial planning, business case development, and capital investment processes.
   

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
By joining Emerson, you will have the opportunity to contribute to meaningful work that helps customers solve complex challenges across critical industries worldwide. We are committed to creating an environment where innovation, integrity, collaboration, and inclusion are embedded in everything we do.
Our compensation and benefits programs are designed to be competitive within local markets and support the well-being of our employees and their families. We invest in professional development through learning opportunities, mentoring, and career growth programs that help individuals build rewarding careers.
Emerson is committed to providing equitable opportunities and fostering an inclusive workplace where diverse experiences, backgrounds, and perspectives are welcomed and valued. We believe that a culture of belonging drives innovation, strengthens teams, and enables long-term success. We encourage applications from candidates whose skills, experiences, and potential align with the needs of the role, even if every qualification listed is not met.
Safety, sustainability, and responsible business practices are fundamental to how we operate. Together, we are creating solutions that help make the world healthier, safer, smarter, and more sustainable. Join Emerson and be part of a team that is shaping the future through innovation and collaboration.