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ASM International

Semiconductor deposition equipment and ALD tech

Engineer 2 - Global Product Support, AI/ML

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timePhoenix, AZ, USANo salary listedHybrid

About the Job

Requirements

  • Bachelor’s degree in an engineering discipline or five or more years of hands-on experience with semiconductor equipment
  • Strong technical curiosity and the ability to operate at a system level
  • Willingness to travel twenty-five to fifty percent, depending on the product development cycle
  • Ability to collaborate across disciplines and communicate effectively with both engineers and customers

Responsibilities

  • Act as the system-level technical expert supporting new product development
  • Partner closely with Hardware, Electrical, Controls, Process, and Software engineering teams to deeply understand new platforms
  • Influence product designs by providing customer-focused input on serviceability, manufacturability, and preventive maintenance
  • Own the first build and test of new products in development labs, identifying issues early and recommending solutions in real time
  • Develop and document best-known methods and procedures for service, preventive, and corrective maintenance
  • Lead First-in-Fab (Alpha and Beta) deployments, driving customer fab readiness, installation, start-up, and production qualification
  • Serve as the primary owner of customer issues during Alpha and Beta phases, ensuring rapid resolution and strong customer confidence
  • Provide detailed reporting and feedback on field issues to improve product robustness
  • Define critical spare parts strategies, ensuring readiness and supportability for new product releases

About the Company

ASM International

Semiconductor deposition equipment and ALD tech

ASM International designs and supplies equipment and technologies for semiconductor fabrication, focusing on thin-film deposition processes such as chemical vapor deposition (CVD) and atomic layer deposition (ALD). Its products are used in making microchips by depositing ultra-thin material layers with precise control at the atomic level, enabling smaller and more powerful devices. The company built a global footprint through operations in the Netherlands, the US, Hong Kong, and Japan, and separated ASML Lithography (a joint venture with Philips) to focus on deposition while ASML develops photolithography systems. In recent years, ASM has sharpened its strategy around ALD, a process that creates uniformly thin layers one atomic layer at a time, allowing continued scaling of semiconductor devices. The goal is to be a core supplier of deposition technology and tools that enable chip manufacturers to produce smaller, faster, and more energy-efficient semiconductors.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Almere, Netherlands
Founded
1968

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