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AdventHealth

Integrated health system delivering whole-person care

Oncology Intake Advocate

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeHinsdale, IL, USA$19.82 - $31.70

About the Job

Requirements

  • A high school diploma or equivalent is required.

Responsibilities

  • Build relationships and collaborate effectively with internal providers, nursing staff, other hospital staff involved in patient care, and members of the referring community.
  • Enter all appropriate new-patient documents into the electronic medical record.
  • Comply with department policies, procedures, practices, and standards of care.
  • Participate in orientation, in-service training, and staff meetings as scheduled.
  • Protect patient information on and off duty to maintain patient confidentiality.
  • Complete other duties and related tasks as assigned by the supervisor, manager, or director.
  • Assist with coordinating activities related to insurance pre-certification and authorization.
  • Connect patients with financial advocates and social workers when socioeconomic issues exist.
  • Gather demographic, insurance, and clinical information from patients and enter it into the appropriate database.
  • Find appropriate resources to resolve issues about the type, date, or location of patient appointments, ensuring oncology patients are scheduled within the targeted time.
  • Obtain patient authorization and request and verify that medical records, pathology slides, specimens, faxes, and other necessary items for the initial visit have arrived.
  • Communicate with patients and caregivers as needed throughout the process.

Desired Qualifications

  • A bachelor's degree is preferred.
  • Knowledge of scheduling templates, insurance verification, hospital billing practices, and HIPAA regulations is preferred.
  • Experience using Microsoft-based computer software programs for Office is preferred.

About the Company

AdventHealth

Integrated health system delivering whole-person care

AdventHealth operates a nationwide network that provides whole-person health care across hospitals, physician practices, ambulatory surgery centers, outpatient clinics, home health, hospice, and digital tools. It coordinates care through an integrated system where care teams work across inpatient, outpatient, and at-home settings, supported by the AdventHealth app for scheduling, telehealth, and records. It differentiates itself with a mission-driven focus rooted in Christian heritage and a large, connected network designed to cover the full patient journey from hospital to home. Its goal is to extend the healing ministry of Christ by improving the health and prosperity of the communities it serves, offering accessible, coordinated care that addresses physical, mental, and spiritual well-being.

Company size
10,001+
Company stage
Grant
Total funding
$250K
Headquarters
Florida, United States
Founded
1973

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