Customer Service Representative

Job Description

Join our team at Domino's Pizza in St. Louis as a Customer Service Representative! We're looking for friendly, efficient, and customer-focused individuals to deliver exceptional service at our 9605 Manchester Rd location.

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards and recipes
• Process cash and credit card transactions efficiently
• Provide outstanding customer service, ensuring a positive experience for every customer
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Handle customer inquiries, concerns, and special requests professionally and empathetically
• Assist with additional tasks as needed to support the store's operations

Qualifications

• Positive attitude and friendly demeanor
• Strong communication skills, both verbal and written
• Basic math skills for handling cash transactions
• Ability to work in a fast-paced, dynamic environment
• Team player with a willingness to support colleagues
• Attention to detail and commitment to quality
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Flexibility to work various shifts, including evenings and weekends
• Customer service experience preferred, but not required
• Must be able to pass a criminal background check
• High school diploma or equivalent (preferred)

Additional Information

BENEFITS

• Flexible Hours
• Competitive wages
• Earn tips daily
• Employee discount on all food items
• Advancement opportunities
• Paid Training

FULL TIME EMPLOYEE BENEFITS (in addition to above benefits):

• Offered Health, Dental & Vision Insurance after 60 days of employment
• Voluntary accident coverage/Critical illness coverage
• Flexible Spending Accounts
• Ability to contribute to a 401(k)