Have worked with a range of clients, including owner-managed businesses.
Have knowledge of CCH; this is desirable.
Be tech-savvy.
Thrive in a collaborative and progressive environment.
Be able to communicate effectively.
Responsibilities
Manage and look after a diverse client portfolio.
Cultivate long-lasting client relationships and become the go-to contact for clients.
Lead a team and oversee work production to deliver service.
Work collaboratively with directors and other departments to support service delivery to the portfolio.
Get to know clients' businesses to deliver a strong client experience.
Retain existing clients and build relationships with potential new clients to contribute to growth.
Coach and develop the accounts team and line reports.
Desired Qualifications
Knowledge of CCH.
At DJH, our team is at the heart of everything we achieve. And no matter how much we grow, looking after them will always be our #1 priority. We come in all shapes and sizes, with different qualities, experience and knowledge. Together, our differences create balance. And that is our superpower.
By joining DJH we’ll be with you at every step, as you grow and develop and build a fantastic career. Together, we’ll achieve great things.
As Client Services Manager, you’ll be fully immersed with our experienced accounts team, working with directors to provide great advice to clients. Life will be fast paced, engaging, creative and rewarding.
It’s a great opportunity to develop and progress within a forward-thinking and fast-paced firm. You’ll:
Manage and look after your own vibrant and diverse client portfolio.
Cultivate long-lasting relationships becoming the go-to for clients.
Lead a team, overseeing the production of the work to deliver a fantastic service.
Work collaboratively with directors and other departments to support the overall delivery of services to your portfolio.
Wow clients daily, getting to know their business to deliver a great experience.
Contribute to our growth by retaining existing clients and building relationships with potential new clients.
Coach and develop the accounts team and line reports.
Hungry for a new challenge, you’ll:
Be ACA / ACCA qualified.
Have practice experience as a manager.
Have worked with a range of clients, including owner-managed businesses.
Be tech-savvy, with a knowledge of CCH desirable.
Be a superb leader that energises those around you.
Thrive in a collaborative and progressive environment.
Love getting to know people and be a fantastic communicator.