Full-Time

Retail Store Manager

Confirmed live in the last 24 hours

Gopuff

Gopuff

1,001-5,000 employees

Digital delivery service for convenience items

Consumer Goods

Compensation Overview

$54k - $90.6kAnnually

Mid

Fremont, CA, USA

Position is onsite in Fremont, CA.

Category
Project Management
Strategy Development
Business Development
Business & Strategy
Required Skills
Inventory Management
Customer Service
Requirements
  • 3-5 years experience in retail store management
  • Strong verbal and written communications skills
  • Must be an excellent organizer and problem solver with strong project management skills
  • Possess strong interpersonal skills to communicate with confidence to both internal and external customers
  • Financial and Business Acumen: Ability to evaluate financial and business indicators and translate data into actionable information to drive results
  • Problem Solving & Decision Quality: Able to use rigorous logic and methods to solve problems with effective solutions
  • Relationship Management: Able to build constructive and effective relationships
  • Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team and be assertive in driving successful management strategies
  • Influencing and Negotiation: Can present ideas and directions that lead others to action
  • Planning and Priority Setting: Demonstrate an ability to set objectives and goals and organize work appropriately to meet and exceed goals. Possess strong organizational and time management skills
  • Demonstrates strong listening, written and oral communication skills
Responsibilities
  • Assumes overall responsibility for the store
  • Consistently creates a welcoming environment for the customer by greeting and assisting and well as quickly responding to customer inquiries and needs
  • Demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers
  • Maintains a strong leadership presence in store, while ensuring that all customers receive exceptional service
  • Ensures company standards are met for store and associate appearance at all times
  • Prioritizes, plans, and adjusts schedules as necessary to maximize sales
  • Consistently reviews payroll, ensuring appropriate staff levels at all times
  • Plans, coordinates, and executes all merchandising direction, campaigns, and sales promotions in a timely manner
  • Coaches team in the moment, providing consistent and constructive feedback
  • Utilizes company tools to diagnose opportunities and develops action plans to improve performance
  • Ensures staff is trained and knowledgeable in customer service, merchandise and operations
  • Manages and assesses staff performance through consistent feedback, coaching, developmental plans, and performance appraisals
  • Forecasts/reforecast business, focusing on productivity to meet sales goals
  • Enforce all company policies and procedures, including health, safety, and security
  • Manages store controlled expenses to budget, identifying opportunities to increase contribution
  • Manages and controls shrink
  • Regularly communicates with District Manager to discuss strengths, opportunities, and trends in business
  • Identifies opportunities to drive traffic into the store through community events (weddings, parties, etc.)
  • Partner with corporate office personnel to increase sales, drive/promote merchandise categories, and expand markets
  • Creates customer loyalty and creates relationships within local community
  • Ensures all pricing, signage, and displays are correct at all times
  • Receives regular vendor deliveries and stock sales floor in a timely manner
  • Responsible for monitoring inventory stock levels

GoPuff is a digital delivery service that specializes in providing convenience items, snacks, and beverages directly to consumers. Customers can easily place orders through the GoPuff website or app, and their selected products are delivered straight to their doorsteps. The service offers a wide range of items, from candy bars to alcoholic beverages, catering to those who seek quick access to everyday goods. Revenue is generated through product sales and delivery fees, with promotional deals available to attract more customers. What sets GoPuff apart from its competitors is its extensive product selection and commitment to fast delivery, aiming to provide a seamless shopping experience for consumers.

Company Stage

N/A

Total Funding

$4.8B

Headquarters

Philadelphia, Pennsylvania

Founded

2013

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

-4%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Blackhawk Network enhances convenience with instant gift card delivery.
  • 'Santa Hours' initiative in London increases market penetration during the festive season.
  • Aldi price match scheme attracts cost-conscious consumers, boosting competitive advantage.

What critics are saying

  • Increased competition from DoorDash could impact Gopuff's market share in gift card delivery.
  • 'Santa Hours' may lead to higher operational costs without guaranteed demand.
  • Aldi price match could strain profit margins if not managed carefully.

What makes Gopuff unique

  • Gopuff offers a wide range of products, from snacks to alcohol, for quick delivery.
  • The company provides 24/7 delivery service in select markets, enhancing customer convenience.
  • Gopuff's acceptance of SNAP EBT nationwide improves food access for low-income households.

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Benefits

Comprehensive medical, dental, and vision insurance

Optional FSAs and HSA plans

401(k)

Commuter benefits

Supplemental employee, spouse and child life insurance to all eligible employees

Gopuff employee discount

Career growth opportunities

Internal rewards programs

Annual performance appraisal and bonus