Full-Time

Retail Store Manager

Confirmed live in the last 24 hours

Gopuff

Gopuff

1,001-5,000 employees

Digital delivery service for convenience items

Consumer Software
Consumer Goods

Compensation Overview

$54k - $90.6kAnnually

Mid

Fremont, CA, USA

Position is onsite in Fremont, CA.

Category
Strategy Development
Business Development
Business & Strategy
Required Skills
Inventory Management
Customer Service
Requirements
  • 3-5 years experience in retail store management
  • Strong verbal and written communications skills
  • Must be an excellent organizer and problem solver with strong project management skills
  • Possess strong interpersonal skills to communicate with confidence to both internal and external customers
  • Financial and Business Acumen: Ability to evaluate financial and business indicators and translate data into actionable information to drive results
  • Problem Solving & Decision Quality: Able to use rigorous logic and methods to solve problems with effective solutions
  • Relationship Management: Able to build constructive and effective relationships
  • Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team and be assertive in driving successful management strategies
  • Influencing and Negotiation: Can present ideas and directions that lead others to action
  • Planning and Priority Setting: Demonstrate an ability to set objectives and goals and organize work appropriately to meet and exceed goals. Possess strong organizational and time management skills
  • Demonstrates strong listening, written and oral communication skills
Responsibilities
  • Assumes overall responsibility for the store
  • Consistently creates a welcoming environment for the customer by greeting and assisting and well as quickly responding to customer inquiries and needs
  • Demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers
  • Maintains a strong leadership presence in store, while ensuring that all customers receive exceptional service
  • Ensures company standards are met for store and associate appearance at all times
  • Prioritizes, plans, and adjusts schedules as necessary to maximize sales
  • Consistently reviews payroll, ensuring appropriate staff levels at all times
  • Plans, coordinates, and executes all merchandising direction, campaigns, and sales promotions in a timely manner
  • Coaches team in the moment, providing consistent and constructive feedback
  • Utilizes company tools to diagnose opportunities and develops action plans to improve performance
  • Ensures staff is trained and knowledgeable in customer service, merchandise and operations
  • Manages and assesses staff performance through consistent feedback, coaching, developmental plans, and performance appraisals
  • Forecasts/reforecast business, focusing on productivity to meet sales goals
  • Enforce all company policies and procedures, including health, safety, and security
  • Manages store controlled expenses to budget, identifying opportunities to increase contribution
  • Manages and controls shrink
  • Regularly communicates with District Manager to discuss strengths, opportunities, and trends in business
  • Identifies opportunities to drive traffic into the store through community events (weddings, parties, etc.)
  • Partner with corporate office personnel to increase sales, drive/promote merchandise categories, and expand markets
  • Creates customer loyalty and creates relationships within local community
  • Ensures all pricing, signage, and displays are correct at all times
  • Receives regular vendor deliveries and stock sales floor in a timely manner
  • Responsible for monitoring inventory stock levels

GoPuff is a digital delivery service that specializes in providing convenience items, snacks, and beverages directly to consumers. Customers can easily place orders through the GoPuff website or app, and their selected products are delivered straight to their doorsteps. The service offers a wide range of items, from candy bars to alcoholic beverages, catering to those who need quick access to everyday goods. GoPuff generates revenue through product sales and delivery fees, and it often provides promotional deals to attract more customers. What sets GoPuff apart from its competitors is its extensive product selection and commitment to fast delivery, aiming to make shopping for everyday items as convenient as possible.

Company Stage

N/A

Total Funding

$4.8B

Headquarters

Philadelphia, Pennsylvania

Founded

2013

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

-4%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Gopuff's 24/7 service expansion in the UK increases market reach and customer convenience.
  • The Aldi price match scheme can attract cost-conscious consumers during the holiday season.
  • Partnerships with influencers like Alix Earle boost brand awareness and customer engagement.

What critics are saying

  • Increased competition from grocery stores offering delivery services threatens Gopuff's market share.
  • Rising operational costs may impact profitability as Gopuff expands its services.

What makes Gopuff unique

  • Gopuff offers a wide range of products, from snacks to alcohol, for quick delivery.
  • The company accepts SNAP EBT, increasing accessibility for low-income households nationwide.
  • Gopuff's branded shops and sampling insights enhance brand visibility and customer engagement.

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Benefits

Comprehensive medical, dental, and vision insurance

Optional FSAs and HSA plans

401(k)

Commuter benefits

Supplemental employee, spouse and child life insurance to all eligible employees

Gopuff employee discount

Career growth opportunities

Internal rewards programs

Annual performance appraisal and bonus