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Simeio

End-to-end IAM solutions and services

Technical Account Manager - Offshore Delivery

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeBengaluru, Karnataka, IndiaNo salary listed

About the Job

Requirements

  • At least 10 years of experience in software delivery, technical program management, or account management roles.
  • Experience managing offshore delivery teams of 25–50 members.
  • Strong understanding of the Software Development Lifecycle, Agile methodologies, and operational support models.
  • Experience working with financial services or banking clients.
  • Strong stakeholder management, communication, and executive presentation skills.
  • Demonstrated people leadership experience, including performance management and career development.
  • Experience working in Identity Governance and Administration environments, with hands-on exposure to Saviynt and Java-based solutions.
  • Must be based in Bangalore and willing to work from the Bangalore office.

Responsibilities

  • Lead offshore delivery, ensuring quality, timely execution, resource optimization, KPI/SLA compliance, risk management, and continuous improvement while serving as the primary client contact.
  • Mentor technical teams, drive engineering best practices, DevOps and automation adoption, and support solution reviews, technical decisions, and issue resolution.
  • Oversee production support and operations, monitor performance metrics, and implement process improvements to enhance service delivery and operational excellence.
  • Build strong client relationships, present delivery performance and risks, provide strategic recommendations, and align offshore execution with business objectives.
  • Lead and develop a team of approximately 30 associates, managing performance, career growth, succession planning, engagement, hiring, retention, and a culture of accountability and continuous learning.

Desired Qualifications

  • Delivery quality and predictability.
  • Client satisfaction and stakeholder feedback.
  • Team productivity and operational efficiency.
  • SLA/KPI adherence.
  • Employee engagement, retention, and career progression.
  • Continuous improvement and innovation outcomes.

About the Company

Simeio

End-to-end IAM solutions and services

Simeio provides Identity and Access Management (IAM) services for enterprises. It helps secure and manage digital identities through end-to-end IAM programs, including assessment, strategy, implementation, and ongoing managed services. The company partners with existing IAM technology providers to deliver reliable IAM solutions and relies on a team of 700 identity experts to handle complex identity challenges, aiming for successful IAM deployments with high client satisfaction. Simeio differentiates itself by offering comprehensive, hands-on IAM consulting, implementation, and managed services across large organizations, ensuring optimized identity security during digital transformation. The goal is to enable secure access, strong identity governance, and seamless user experiences for enterprise clients.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Alpharetta, GA
Founded
2008

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