Lendistry is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, or membership in any other group protected by federal, state, or local law.

If you need assistance or accommodation due to a disability, you may contact us at hr@lendistry.com

Lendistry does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with Lendistry, a Master Services Agreement (MSA) must be executed and confirmed prior to submitting any information relating to a potential candidate. Without a signed MSA, Lendistry shall not be responsible to any individual or entity for any payment relating to any form of fee or compensation.

And, in the event that a resume or candidate is submitted by a recruiter, an employment agency, or a staffing firm without a fully executed MSA, Lendistry has the unrestricted right to pursue and hire any of those candidate(s) without any legal or financial responsibility to the recruiter, agency, and/or firm.

A Day in the Life

The Vice President of Operations is responsible for leading and overseeing the day-to-day operations of Lendistry Insurance Fulfillment Team (“LIFT”), ensuring operational excellence, scalability, regulatory compliance, and exceptional service delivery across the organization. This role is accountable for developing and executing operational strategies that support the company's business objectives while building the infrastructure, processes, and teams necessary for sustainable growth.

As the operational leader for LIFT, the Vice President of Operations partners closely with executive leadership to establish operational priorities, optimize business processes, implement technology-driven solutions, and drive continuous improvement initiatives. This position ensures that all operational functions—including policy administration, claims operations, customer service, compliance, vendor management, and other core business operations—operate efficiently and in alignment with the company's strategic vision.

The Vice President of Operations also fosters a high-performing, collaborative culture by developing operational leaders, managing organizational risk, and ensuring the company consistently delivers outstanding service to its customers, partners, and stakeholders while maintaining compliance with all applicable insurance regulations.

Lendistry: Who We Are

We’re proud to be the nation’s largest minority-led, tech-savvy lender for small businesses and commercial real estate. As a certified Community Development Financial Institution (CDFI) and Community Development Entity (CDE), our mission is all about creating economic opportunities and fueling growth for small business owners and their communities. Join us as we pave the way with innovative financing and financial education!

What You’ll Be Doing

Short-term

Lead organizational implementation of the carrier’s main operating system (Equisoft) including keeping on schedule and within budget.
Implementation of the accounting system NetSuite into Equisoft
Oversee the onboarding and daily operations of the carrier’s outsourcing firm (Sutherlands)

Long-term

Develop and execute enterprise operational strategies aligned with the organization's strategic goals.
Collaborate with executive leadership to develop long-term business strategies, organizational priorities, and operational roadmaps.
Develop leadership talent through coaching, mentoring, succession planning, and performance management.
Leverage technology, automation, and data analytics to enhance operational efficiency and decision-making.

On-going:

Establish and monitor key performance indicators (KPIs) to measure operational effectiveness and business outcomes.
Lead multiple operational departments to ensure efficient, scalable, and customer-focused service delivery.
Drive continuous improvement initiatives by identifying opportunities to streamline workflows, eliminate inefficiencies, and improve operational performance.
Partner with Finance to develop and manage departmental budgets, forecasts, and resource planning.
Ensure operational compliance with applicable federal, state, regulatory, and internal governance requirements.
Foster a culture of accountability, collaboration, innovation, and employee engagement across operational teams.
Build and maintain strong relationships with internal stakeholders, external partners, and vendors to support organizational objectives.
Identify operational risks and implement proactive mitigation strategies to support business continuity.

Your Areas of Knowledge and Expertise

Bachelor's degree in Business Administration, Operations Management, Finance, or a related field or experience.
Minimum of 10 years of progressive operations leadership experience.
Minimum of 7 years leading multiple teams and senior leaders within a complex organization.
Demonstrated experience managing organizational change, strategic initiatives, and operational transformation.
Strong analytical, problem-solving, and decision-making skills.
Excellent executive presence and communication skills.
Extensive experience leading large-scale operational functions with a focus on organizational growth and operational excellence.
Demonstrated ability to develop and execute strategic initiatives that align operations with business objectives.
Experience implementing Lean, Six Sigma, continuous improvement, or other operational excellence methodologies.
Strong understanding of budgeting, forecasting, financial analysis, and resource management.
Proven success building high-performing teams, developing leaders, and driving employee engagement.
Experience leveraging technology solutions, automation, and operational systems to improve efficiency and scalability.
Ability to analyze operational metrics and leverage data to drive informed business decisions.
Knowledge of governance, compliance, operational controls, and risk mitigation best practices.
Exceptional communication and relationship-building skills with executive leadership, business partners, and external stakeholders.

Why You'll Love Working Here:

Comprehensive Medical, Dental, and Vision Insurance
Generous Paid Time Off
Birthday Day Off
12 Paid Company Holidays
401(k) Match
FSA and HSA
Paid Life Insurance
Paid Disability Insurance
Pet Insurance
Employee Assistance Program (EAP)
Professional Development Courses
In Office Provided Snacks and Drinks
Gym Facilities (LA & Tustin/CEC Offices)
In Office Engagement Activities

Compensation Range

The US base salary range for this full-time position is as follows:

California: $180,000 - $200,000 annually.

Texas: $160,000 - $175,000 annually

Our salary ranges are determined by role, level, and location.

The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience, and state of residence. Your recruiter can share more about the specific salary range during the interview process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.

Physical Requirements

This is a stationary position that requires frequent sitting (approximately 95%), repetitive wrist motions, grasping, speaking, listening, close vision, and the ability to adjust focus. It also may require occasional standing, lifting, carrying of 20lbs or less, walking, kneeling, bending/stooping, twisting, pulling/pushing, and reaching above the shoulder. Employees in this position must be physically able to efficiently perform the essential functions of the position.

ACKNOWLEDGEMENT
B.S.D. Capital, Inc. dba Lendistry is an equal employment opportunity employer committed to providing its employees, applicants and other covered persons with equal opportunities without regard to race, color, age (40 or older), religious creed (including religious belief, practice or dress and grooming practices), national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender expression, gender identity, sexual orientation, military or veteran status (including past, current or prospective service), or any other characteristic protected under applicable federal, state or local law.

About the company

Lendistry is a minority-led fintech and Community Development Financial Institution that provides small-business lending and administers government grant programs for underserved communities. It blends a proprietary technology platform with traditional risk management to offer term loans, SBA 7(a) loans, and non-revolving lines of credit from $25,000 to $10 million, including dedicated programs like the Amazon Community Lending Program and Colorado Startup Loan Fund, plus grants for relief and special funds. The company differentiates itself through its CDFI certification, focus on minority, women, veteran, and rural-owned businesses, and by combining direct lending with grant administration and public-private partnerships. Its goal is to expand access to capital and support economic development and financial inclusion across all 50 states.

Company Size

201-500

Company Stage

N/A

Total Funding

$396.5M

Headquarters

Los Angeles, California

Founded

2014

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Simplify's Take

What believers are saying

July 2026 East West Bank supplied $100 million for airport-concession lending expansion.
August 2026 wildfire mortgage pilot launched with $20 million from Bank of America and CCF.
Lendistry still scales through specialized underserved niches banks avoid, including airport operators and disaster recovery.

What critics are saying

Onisko and Scholz's privacy class action targets Lendistry's grant-data practices in California.
Disaster Recovery Mortgage Pilot depends on fresh capital; stalled fundraising freezes wildfire lending by fall 2026.
A reputational hit around AI data use threatens government contracts and bank partnerships.

What makes Lendistry unique

Lendistry pairs CDFI underwriting with proprietary technology and government grant administration.
It dominates niche financing: airport concessions, SBA 7(a), wildfire recovery, and minority-owned businesses.
East West Bank, KeyBank, TDCDC, and Bank of America repeatedly fund its platforms.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Health Savings Account/Flexible Spending Account
Paid Vacation
Paid Holidays
Life Insurance
Disability Insurance
Pet Insurance
Employee Assistance Program (EAP)
Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

1 year growth

2 year growth

-1%

True North Radio Network

Aug 11th, 2026

Lendistry Home Loans launches Disaster Recovery Mortgage Pilot for homeowners displaced by 2025 LA wildfires.

Lendistry Home Loans launches Disaster Recovery Mortgage Pilot for homeowners displaced by 2025 LA wildfires. * 1 hr ago This program offers sustainable, accessible financing to homeowners who remain unable to rebuild in historic LA communities LOS ANGELES, CA / ACCESS Newswire / August 11, 2026 / Today, Lendistry Home Loans announced the launch of its Disaster Recovery Mortgage Pilot. This community-led solution has been crafted specifically to support homeowners displaced by the 2025 Pacific Palisades and Eaton fires and overcome challenges that have stagnated the rebuilding process for many. This pilot will allow more homeowners to rebuild sooner because of its lower liquidity requirements and greater flexibility in cashflow underwriting standards. The Disaster Recovery Mortgage Pilot is supported with a seed capital commitment of $15 million from Bank of America and $5 million from the California Community Foundation. Lendistry Home Loans is announcing this program in advance of applications opening to allow equitable opportunity for homeowners to prepare to apply. Homeowners should visit www.disasterrecoverymortgage.com to learn more about the Disaster Recovery Mortgage Pilot, sign up to receive updates about the application window, and find out what they will need. Homeowners not yet ready to take on financing are encouraged to visit The Center by Lendistry's LA Rebuild Hub (www.larebuildhub.org). The Hub provides step-by-step guidance and resources to help homeowners navigate insurance, permitting, and rebuilding decisions so they can move forward with confidence when they are ready. "Large-scale disasters demand large-scale collaboration and innovative thinking from institutions with the means to step up," says Everett K. Sands, CEO of Lendistry Home Loans. "There will always be opportunities and setbacks that we can't see coming, but together we are better equipped to support our communities in good times and bad times. Lendistry Home Loans is proud to offer the Disaster Recovery Mortgage and work with organizations that share our vision of a more abundant, resilient future." The program launch follows California Governor Gavin Newsom's signing of the 2026-27 state budget, which established the $100-million Disaster Rebuilding Assistance Program for loan-loss guarantees and reduced interest rates for impacted homeowners. This innovative solution helps lenders mitigate risk while providing responsible financing to affected communities. "Through California's upcoming Disaster Rebuilding Assistance Program, the state is making a significant investment to ensure the victims of the Los Angeles wildfires have the resources they need to rebuild their homes and their lives in a way they can afford," said Tomiquia Moss, Secretary of the California Housing and Homelessness Agency. "The Disaster Recovery Mortgage Pilot offers a key opportunity for both financial relief and wildfire resiliency for impacted homeowners, one that builds on California's efforts and showcases the power of public-private partnerships." The Disaster Recovery Mortgage Pilot includes a construction lending product designed to fill financing gaps, kickstart rebuilding ahead of potential insurance or settlement payouts, and support revenue-generating duplex, triplex and accessory dwelling unit (ADU) properties alongside the primary residence. Qualified homes will need to be built to the Insurance Institute for Business & Home Safety (IBHS) Wildfire Prepared HomePlus standards to increase future resiliency. "Wildfire resilience shouldn't be a luxury-it should be within reach for every family," says Michael Newman, managing director, partnerships & general counsel, IBHS. "The Wildfire Prepared Home standard gives homeowners a clear, science-based path to reduce risk through smarter design and construction. The Disaster Recovery Mortgage shows what's possible when lenders and resilience leaders work together, helping families rebuild stronger, reduce future losses, and protect the homes and lives they've worked so hard to build." "Last year's wildfires displaced thousands of Angelenos and impacted countless lives," says Raul Anaya, president, Bank of America Los Angeles. "While Bank of America developed a Rebuild Solution to help our existing mortgage clients rebuild their homes after the L.A. fires with extended forbearance, a line of credit and preserving their original lower interest rate, we knew more needed to be done for other homeowners. That's why we're working with CDFIs like Lendistry to structure and disperse additional capital to help more Angelenos rebuild their homes." "Recovery means ensuring families have a pathway to return home and rebuild their future," said Miguel Santana, President & CEO of CCF. "Through the Los Angeles Wildfire Rebuilding and Renewal Fund, CCF is investing in solutions that address the real barriers communities face after a disaster. This partnership with Lendistry Home Loans and Bank of America demonstrates how philanthropy, lenders, and nonprofit institutions can work together to help families access the capital they need to rebuild and remain rooted in the communities they call home." According to a survey of more than 2,300 fire-impacted residents, most families remain displaced as the costs of temporary housing and rebuilding continue to rise. The Disaster Recovery Mortgage Pilot was developed alongside FORGE LA, a collaborative initiative to identify financial gaps in disaster recovery led by Lendistry's strategic nonprofit partner, The Center by Lendistry. The pilot powered by an innovative financial structure tailored to community members who risk loss of homeownership and may not be able to access construction loan products. Disaster Recovery Mortgage Pilot participants must meet ability-to-repay requirements set in law. Loan applications for the Disaster Recovery Mortgage Pilot will be available in early fall of 2026, as Lendistry Home Loans continues to raise capital from private, philanthropic, and public sources to expand the program beyond its limited initial pilot phase. About Lendistry Home Loans Lendistry Home Loans, LLC (lendistryhomeloans.com) is a community-driven residential mortgage company and a fully-owned subsidiary of Lendistry, a tech-enabled small business lender. Licensed in multiple states including California, LHL draws on Lendistry's experience providing responsible, innovative financing to undercapitalized communities and its mission to provide economic opportunities and financial education. Lendistry Home Loans understands the power of home ownership for this and future generations and is committed to making the home loan process accessible, affordable, and approachable for all clients. (NMLS #2453988; California Residential Mortgage Lending Act License No. 41DFPI-213561; California Finance Law License No. 60DBO-178798) About Bank of America Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving more than 69 million clients with approximately 3,500 retail financial centers, approximately 15,000 ATMs (automated teller machines) and award-winning digital banking with approximately 60 million verified digital users. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. As the #1 small business lender in the United States (FDIC), Bank of America offers industry-leading support to approximately 4 million small business households through a suite of innovative, easy-to-use online products and services. The company serves clients through operations across the United States, its territories and more than 35 countries and/or jurisdictions. Bank of America Corporation stock is listed on the New York Stock Exchange. About the California Community Foundation For more than 110 years, the California Community Foundation (CCF) has worked alongside donors, nonprofits and community partners to build a more just and resilient Los Angeles County. With more than $2.3 billion in assets, CCF responds swiftly when communities are in crisis - from wildfires to immigration to public health emergencies - while investing in long-term solutions across the region. Overseeing 1,900 charitable foundations, funds and legacies, CCF's mission is to invest in, partner with and amplify the power of community toward a good life. About the Los Angeles Wildfire Rebuilding and Renewal Fund (LAWRRF) Los Angeles Wildfire Rebuilding and Renewal Fund, a public-private recovery initiative designed to help families and communities move from emergency response to long-term rebuilding. The Fund combines philanthropic capital, flexible financing, and cross-sector partnerships to support housing recovery, community stabilization, and resilient rebuilding efforts across fire-impacted neighborhoods. View the original on ACCESS Newswire Media gallery

FinTech Global

Jul 13th, 2026

Lendistry lands $100m East West Bank credit facility.

Lendistry lands $100m East West Bank credit facility. July 13, 2026 Lendistry, a small business lender and grant administrator focused on undercapitalised entrepreneurs, has secured a $100m credit facility from East West Bank to expand its lending to small firms operating in airports. The facility comes with a $100m accordion feature, giving Lendistry room to increase its borrowing capacity as demand rises. The funding will underpin the firm's Airport Concessions Program (ACP), an initiative designed to finance small enterprises trading in terminals across the US. Although travellers may assume that household names found in airports are corporate outlets, many of these units, alongside independent eateries and convenience stores, are in fact run by local licensees whose economic footprint mirrors that of a neighbourhood business. Despite this, such operators typically encounter extra obstacles when seeking growth capital. The deal extends a partnership that began in 2025, when East West Bank supplied Lendistry with a $75m credit facility to bolster its SBA 7(a) lending operations. Since the ACP's launch in 2019, the programme has channelled $98m to airport-based firms across 16 states, and the new capital is intended to help scale the initiative further within a rapidly expanding industry. Founded in 2015, Lendistry uses proprietary technology and has distributed more than $10.5bn to small businesses, working alongside state and federal authorities as well as major American brands. Lendistry CEO Everett K. Sands said, "Airport concession businesses are historically undercapitalized due to their unique business structures and complex financing needs. We took the time to learn, then built ACP with the right team and technology to provide the capital they need. We're grateful to East West Bank for their support and excited to keep working with them to change the game for small business owners and their communities." East West Bank executive vice president, head of Commercial Banking & Specialty Finance Eastern Region Andrew Stein said, "East West Bank and Lendistry share a commitment to expanding economic opportunity for small businesses. We're pleased to support Lendistry's Airport Concessions Program following the success of our SBA 7(a) financing relationship. As Lendistry continues to grow, East West Bank is proud to serve as its financial bridge, providing comprehensive banking solutions to support its long-term growth and the entrepreneurs it serves." Enjoying the stories? Investors. The following investor(s) were tagged in this article.

Antlers American

Jul 9th, 2026

Lendistry secures $100M credit facility from East West Bank for airport concession lending

Lendistry has secured a $100 million credit facility from East West Bank to support its Airport Concessions Program (ACP), which provides capital to small businesses operating in airports nationwide. The facility includes a $100 million accordion feature for additional borrowing capacity. The ACP serves airport concession businesses, including locally-owned licensees of national chains like Starbucks, which face unique financing challenges. Since launching the programme in 2019, Lendistry has deployed $98 million to airport businesses across 16 states. This arrangement builds on a previous relationship established in 2025, when East West Bank provided Lendistry with a $75 million credit facility for its SBA 7(a) lending platform. Lendistry, founded in 2015, has deployed over $10.5 billion to small businesses and is the second-largest non-bank SBA 7(a) lender in the country.

bdtonline.com

Dec 11th, 2025

Lendistry Receives $100MM Debt Facility from KeyBank

Lendistry receives $100MM debt facility from KeyBank. These funds will support catalytic capital for small business owners as they enter their busiest time of year and prepare for international sporting events coming to the U.S. LOS ANGELES, CA / ACCESS Newswire / December 11, 2025 / Lendistry announces today that it has received a $100MM debt facility with $400MM accordion from KeyBank Specialty Finance Lending. This capital supports Lendistry's conventional, non-SBA 7(a) lending product for small businesses nationwide. "Small businesses have a lot to suit up for with the World Cup, the Olympics and more coming to the U.S. in the near future," says Everett K. Sands, CEO of Lendistry. "This capital from KeyBank will help us provide those businesses and entrepreneurs across the country with the support they need to grow, meet opportunities and serve their communities." "KeyBank is committed to fueling growth for small businesses which are the backbone of our economy. This $100 million facility with Lendistry reflects our shared mission to provide entrepreneurs with the resources they need to seize opportunities tied to major global events. Together, we're helping businesses succeed," said Chris Tucker, Managing Director KeyBank Specialty Finance Lending. KeyBank and Lendistry have a relationship that began in 2023 when Lendistry obtained a $20 million line of credit (LOC) from KeyBank Community Development Financial Institutions (CDFI) Group. This new infusion of capital follows a trend of support this year from banks and private corporations for Lendistry's tech-forward, mission-driven lending model. About Lendistry Lendistry is a tech-enabled small business lender, grant administrator for private and public agencies, and a trusted resource for undercapitalized entrepreneurs including people of color, veterans, and those in rural communities. Founded in 2015, Lendistry has used technology and community partnerships to deploy over $10 billion in its first ten years. Lendistry was recently named the winner of the LA Area Chamber of Commerce Corporate Leadership Award, BankRate's Best Minority-Led Business Lender, and one of American Banker's Best Places to Work in Fintech. Lendistry has both Community Development Financial Institution (CDFI) and Community Development Entity (CDE) certifications, is an SBA Preferred Lender and is now the #2 non-bank SBA 7(a) lender in the country. In collaboration with The Center by Lendistry, a nonprofit business education organization, Lendistry helps business owners achieve their goals and prepare to scale.

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