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Kaiser Permanente

Integrated healthcare provider and payer platform

Licensed Vocational Nurse

Nursing & Frontline Patient CarePosted on Nov 13
Full-timeRedwood City, CA, USANo salary listedIn-person

About the Job

Requirements

  • At least six months of acute care and/or related outpatient experience within the past four years; this requirement is waived for current Kaiser Permanente Coalition employees and may be waived or modified upon successful completion of an appropriate program or course for New Graduate LVNs or an area of specialization.
  • A high school diploma or GED.
  • A California Vocational Nurse License.
  • Basic Life Support certification.
  • Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
  • Willingness to work in a Labor Management Partnership environment.
  • Additional certification may be required based on department needs within six months of hire, including PALS, ACLS, or NALS.
  • Compliance with the applicable collective bargaining agreement position specifications.

Responsibilities

  • Provide nursing care under the direct supervision of a Registered Nurse or physician, within legal scope of practice and established standards, policies, and procedures.
  • Uphold organizational policies, principles of responsibility, applicable laws, regulatory requirements, and standards of practice.
  • Use effective communication, including chain of command and issue escalation; participate in identifying and resolving problems, including member concerns with other departments.
  • Mentor and orient others in skill and behavioral learning; serve as a resource, preceptor, and mentor to new employees, registry staff, students, and other team members.
  • Prioritize and delegate work assignments appropriately to complete patient-care activities.
  • Perform assigned patient-care activities within scope of practice and address age-related patient needs.
  • Report unusual findings to the Registered Nurse, contribute recommendations to revise the plan of care, and keep health-care team members informed about patient responses to interventions.
  • Collaborate with the Registered Nurse or physician to develop individualized plans of care based on clinical findings, implement and evaluate those plans, and monitor patient progress.
  • Collaborate with the Registered Nurse to complete discharge plans, address discharge barriers, and provide patient and family education.
  • Create legible, dated, and timed charting that documents data collection and care provided, including physical and psychosocial findings, diagnostic tests, learning needs, discharge barriers, multidisciplinary education plans, and age-appropriate care from admission through discharge.
  • Follow individualized teaching plans and implement appropriate multidisciplinary patient education plans within scope of practice.
  • Apply standard precautions, comply with patient-safety standards, and maintain a safe, clean, orderly, and functional work environment.
  • Discuss patient findings and progress toward outcomes with Registered Nurses, physicians, and other health-care team members.
  • Complete departmental competency validation during the probationary period and on an ongoing basis.
  • Participate in departmental performance-improvement activities, including planning, measuring, monitoring, assessing, and improving outcomes.
  • Use computer systems effectively and efficiently.
  • Apply customer-service standards, anticipate and address customer needs, listen and take responsibility for resolving issues within scope, and assist dissatisfied members.
  • Promptly answer call lights, alarms, and patient requests; provide patients and significant others with information within scope under Registered Nurse direction; make appropriate referrals and help customers use available resources.
  • Maintain and protect patient confidentiality.
  • Attend mandatory meetings and in-services, attend at least 50% of staff meetings, and participate in departmental professional development, subject to the stated per-diem variation.
  • Participate in assessing current and future unit learning needs and developing an annual education plan; stay informed about unit activities and recommend changes.
  • Report promptly to the assigned area and be present and available for shift report; adhere to the attendance policy and minimize personal phone-call time.
  • Support a collaborative labor-management partnership environment.
  • Organize work to minimize overtime, identify and assist with systems improvements, and use payroll and non-payroll resources effectively.
  • Collaborate with the physician and/or Registered Nurse on individualized care plans and patient/family education.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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