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Advocate Health Care

Nonprofit health system delivering comprehensive care

Area Manager Sales - Home Health and Hospice

Field SalesConfirmed live in the last 24 hours
Full-timeOak Brook, IL, USA

About the Job

Requirements

  • A bachelor's degree in Business is required.
  • Typically, five years of sales experience in a health system setting or a related industry such as pharmaceutical, medical device, hospital, or skilled nursing facility sales is required, including one year of supervisory experience managing a sales team, budgets, and market development functions.
  • Demonstrated knowledge of the healthcare industry, specifically home care, is required.
  • Demonstrated ability to sell, manage a sales team, and meet financial targets is required.
  • Demonstrated knowledge of home care operations and payors, including capitation and healthcare reform, is required.
  • Demonstrated ability to work with data is required.
  • Problem-solving, conflict-resolution, and diplomacy skills are required.
  • Leadership and interpersonal skills to accomplish goals through coordination and direction of others are required.
  • Oral and written communication skills, including experience interacting effectively with internal and external strategic decision makers at all levels, are required.
  • Expert-level skills in successful relationship-building strategies, including consultative selling with physicians and referral sources, are required.
  • The role requires travel and may involve exposure to weather and road conditions.
  • The role is generally performed in a normal office environment; exposure to hazardous materials or potentially infectious body fluid is possible.
  • The employee must be able to operate all equipment necessary to perform the duties of the job.

Responsibilities

  • Lead and monitor a sales team that develops, builds, partners, and maintains customer relationships with physicians and internal and external referral organizations across Illinois and Wisconsin to grow Home Care market share, including Home Health, Hospice, Home Infusion, and Home RT/Equipment.
  • Execute mutually defined growth strategies with the sales team and executive leaders of operating units, and work with operating-unit leaders and the sales team to develop and execute sales plans to meet or exceed revenue goals.
  • Identify future markets, new product lines, and opportunities to increase revenue for physician and employer activity; identify product, service, and program opportunities across Advocate Aurora that can generate revenue, grow market share, or benefit communities.
  • Hire and oversee the sales team's development and management of physician relationships and other referral channels for growth, referral development, and retention. Work in the field to manage the volume and quality of sales-team calls through coaching, call-report reviews, and referral-pattern analysis for each sales representative.
  • Target physician referral sources and implement tactics to reverse referral leakage and increase AHC alignment. Lead monthly sales meetings, develop weekly and monthly admission goals, and monitor progress toward individual goals.
  • Serve as a conduit for key system-wide accounts, including Enterprise Care Management and Regional and PSA leaders. Participate in business-plan development and execution to grow specific service lines and clinical services. Coach the sales team on the organization's Home Care services and products and how to leverage them with identified patient-distribution channels.
  • Participate in developing, using, and documenting tracking reports for growth planning. Track accountabilities and report results to PSA and Home Care leadership. Support development and use of dashboards to report results for growth key result areas, including market trends and intelligence.
  • Focus on quality, incremental growth aligned with PSA and regional growth plans, while returning positive net income to aligned business entities, such as physicians or sites of care.
  • Identify emerging partnerships within the PSA, typically for discrete business opportunities that do not extend beyond the PSA.
  • Organize and implement system-wide physician and referral-source educational events, and partner in developing marketing and educational materials.
  • Perform human resources responsibilities for staff, including interviewing and selecting employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and employee morale.
  • Develop and recommend operating and capital budgets and control expenditures within approved budget objectives.
  • Understand and adhere to the organization's Code of Ethical Conduct, and ensure that personal actions and the actions of supervised employees comply with applicable policies, regulations, and laws.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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