Rentokil

Global pest control and hygiene services

Field Sales Executive

Field SalesConfirmed live in the last 24 hours

Full-timeCoimbatore, Tamil Nadu, IndiaNo salary listedIn-person

About the Job

Requirements

A graduate degree in any discipline.
Proficiency in MS Office or G Suite.
At least 2 years of direct sales experience in Facilities Management services.
Strong interpersonal and networking abilities.
Effective verbal and written communication skills.
Proficiency in client negotiation.
Target orientation and a proven ability to meet goals.

Responsibilities

Identify, source, and secure long-term and short-term pest control and prevention business opportunities, with responsibility for new sales productivity, renewals, and collections against assigned targets.
Achieve sales targets according to the branch’s approved business plan.
Execute sales promotion activities within the assigned territory.
Achieve sales key performance indicators on a month-on-month basis.
Identify and follow up with prospective customers, and respond to enquiries within defined timelines.
Maximise conversion of enquiries into confirmed orders.
Ensure contract renewals meet company expectations.
Track market developments and identify new business opportunities.
Prepare and regularly update the Monthly Performance Grid.
Ensure high-quality service delivery to customers.
Maintain liaison and communication with clients.
Prepare and submit customer reports promptly.
Address customer complaints and work with Operations and Back Office to resolve them.
Conduct detailed site inspections and service requirement analyses.
Generate quotations through the system in accordance with company guidelines.
Share customer feedback with the Branch Manager and collect appreciation letters from RBU/CBU clients.
Set realistic and accurate customer expectations regarding pest management services.
Capture complete and accurate customer information, including email, two contact numbers, and address with landmarks.
Promote visit-based sales according to iCABS frequency to support structured annual service calendars.
Share cost sheets and material requirements with Operations, and communicate customer expectations before service delivery.
Ensure new sales are visible in iCABS for planning and execution via Service Companion.
Enter new sales in the service requirement analysis on time to allow planners sufficient lead time, and coordinate scheduling with Service Planners.
Avoid making direct service-scheduling commitments to customers without planner confirmation.
Submit invoices on time and obtain necessary acknowledgements.
Coordinate with the Back Office for accurate and timely invoicing.
Share costings and customer expectations with Operations in advance.
Submit collections on time and review daily billing status with the Back Office team.
Update all sales-related systems accurately and on time.
Prepare daily and monthly sales reports.
Maintain an updated and organised customer database.

Desired Qualifications

At least 2 years of experience in home products, home services, or residential cleaning services.

Field Sales Executive - Coimbatore

Rentokil Initial · Coimbatore, India · Full-time · Posted 2026-02-16

Workplace: on_site

Department: Sales / Business Development

Description

About Rentokil PCI

Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further.

For more details: https://www.rentokil-pestcontrolindia.com

Requirements

About the Role:

The role is responsible for identifying, sourcing and securing long-term and short-term pest control & prevention business opportunities. The incumbent shall be primarily responsible for the New Sales Productivity, Renewal and Collection as per the assigned targets.
The person will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team involving collaboration with the internal team and external stakeholders.

Job Responsibilities:

Business Development (Sales):

Achieve sales targets as per the branch's approved business plan
Execute sales promotion activities within the assigned territory
Ensure all Sales KPIs are achieved on a month-on-month basis
Identify and follow up with prospective customers; respond to enquiries within defined timelines
Maximise the conversion of enquiries into confirmed orders
Ensure contract renewals are in line with company expectations
Track market developments and identify new business opportunities
Prepare and regularly update the Monthly Performance Grid (MPG)

Customer Service:

Ensure high-quality service delivery to all customers
Maintain strong liaison and communication with clients
Prepare and submit customer reports promptly
Address customer complaints and work with Operations and Back Office to resolve them effectively
Conduct detailed site inspections and SRAs
Generate quotations through the system as per company guidelines
Share customer feedback with the Branch Manager and collect appreciation letters from RBU/CBU clients
Set realistic and accurate customer expectations regarding pest management services
Capture correct and complete customer information (email, two contact numbers, address with landmarks)
Promote visit-based sales as per iCABS frequency to enable structured annual service calendars
Share cost sheets and material requirements with Operations; communicate customer expectations before service delivery
Ensure new sales are visible in iCABS for planning and execution via Service Companion
Punch new sales in SRA on time to allow sufficient lead time for planners; coordinate with Service Planners for scheduling
Avoid making direct service scheduling commitments to customers without planner confirmation

Administration & Accounts:

Ensure timely invoice submission and obtain necessary acknowledgements
Coordinate with the Back Office for accurate and timely invoicing
Share costings and customer expectations with Operations in advance
Ensure timely submission of collections and review daily billing status with the Back Office team.

Maintaining Systems and MIS

Ensure timely and accurate updates in all sales-related systems
Prepare daily and monthly sales reports
Maintain an updated and organised customer database

Key Result Areas:

Business Development (Sales)
Upselling
Renewals (if assigned)
Calls / Survey / Quotations/ PDSA as per the Regional plan
Collection & DSO
Customer Service
On-Time Invoice Submission

Competencies (Skills essential to the role):

Strong interpersonal and networking abilities
Effective verbal and written communication skills
Proficient in client negotiation
Target-oriented with a proven ability to meet goals

Educational Qualification / Other Requirement:

Any Graduate (Any discipline)
Proficient in MS-Office/G-Suite
Experience - Jr. SE - 2 years | SE - 4 Years | Sr. SE - 5-6 years.
Minimum 2 years of direct sales experience in Facilities Management services
Minimum 2 years of experience in home products, home services, or residential cleaning services (preferred)

Role Type / Key working relationships:

Field Sales - Individual Contributor Role
External team- Customers and Customer representative
Internal team- ABM/BM, Operations & Sales Colleagues, Planners

Benefits

What can you expect from RPCI?

Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:

Service
Relationships
Teamwork
Responsibility

DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

Apply

Apply at Rentokil Initial

About the Company

Rentokil

Global pest control and hygiene services

Rentokil Initial plc provides pest control and hygiene and well-being services to commercial and private customers around the world. It operates with the reach of a multinational company (about 68,500 staff across 89 countries) and the responsiveness of a local business, using trained technicians to deliver pest management and hygiene solutions that protect people and improve everyday life. The company differentiates itself by its global scale and local execution, as well as its status as a public, FTSE 100-listed firm with extensive experience in its fields. Its goal is to help people stay safe and healthy by preventing pests and improving hygiene in workplaces and homes.

Company size: 10,001+
Company stage: IPO
Headquarters: Crawley, United Kingdom
Founded: 1925

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