Team Relations Specialist

Overview

The Team Relations Specialist acts as a liaison for all Team Members. This involves receiving and effectively handling Team Member concerns and escalating the concerns to the level of appropriate action. This position will provide recommendations for addressing issues and concerns, as well as helping to resolve conflict in the workplace which may require conducting investigations.  

Responsibilities

• Maintains a professional behavior and demeanor at all times creating a positive working environment and leading by example. 

• Assists in resolving Team Members' concerns and gauge the Team Member morale on a daily basis. 

• Ensures that management is aware of any issues and concerns in the work environment by communicating daily with the Team Relations Manager. 

• Ensures uniform application of MOBIS policies through internal audits and investigations, reporting issues to department supervisors, and escalation of resolutions to the appropriate management team. 

• Advocates for the treatment of all Team Members in a way that is fair and consistent with MOBIS policy. 

• Provides guidance and support to the department Management Team when addressing a Team Member’s work performance or behavior which may require corrective action investigations. 

• Serves as a liaison to acquire needed information for Team Members, or to arrange meetings with the appropriate personnel. 

• Assists in training Team Members and Management on company policies and procedures. 

• Creates and presents various presentations and reports as requested. 

• Coordinates and attends the President’s Roundtable Meeting and provides documented reports detailing the concerns and trends. 

• Conducts hourly exit interviews and analyzes any trends. This may involve creating graphs and charts showing the analysis. 

• Assists with administrative, communication, and safety issues. 

• Adheres to and interprets MOBIS policy, which may include conducting training. 

• Complies with and promotes safety in the workplace, to include attendance at safety meeting as well as conducting safety meetings when necessary. 

• Required to work with, handle, store, or otherwise manage hazardous materials, and must comply with all applicable regulations established by the Alabama Department of Environmental Management (ADEM) and the Environmental Protection Agency (EPA).  

• Responsibilities include ensuring safe and compliant management of hazardous materials in accordance with state and federal regulatory requirements.  

• May be required to participate in training for handling of hazardous materials.  

• All other job duties as assigned. 

AUTHORITY & SCOPE 

This role operates within defined corporate policies and procedures and exercises judgment appropriate to its level of responsibility. The position may influence decisions related to functional operations, processes, or recommendations and escalate matters as required  

Supervisory Responsibilities: No 

Qualifications

Required Education & Experience: 

• High School Diploma or Equivalent 

Required Knowledge, Skills, & Abilities: 

• Knowledge of federal and state employment regulations 

• Strong Microsoft Office skills 

• Good communication, organization, and interpersonal skills 

Preferred Education & Experience: 

•   Experience in Human Resources or related field   

Working Conditions: 

• 20% Office and 80% Production Floor