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Go RH

Advises employers on HR and recruitment

Director of Reception

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeQuebec City, QC, CanadaNo salary listed

About the Job

Requirements

  • Minimum of 1 year experience in a reception role at a hotel or hotel-like service center
  • Diploma in the field of hospitality, an asset

Responsibilities

  • Supervise and participate daily in reception operations and ensure coordination between departments
  • Ensure a consistent service quality, maintain client relationships and their satisfaction
  • Recruitment, hiring, training, motivation, supervision and management of staff
  • Practice evaluation, analysis, monitoring and implementation of planning, procedures and standards to offer a high-end experience to clients
  • Pursue continuous improvement of the guest experience and range of services offered by the establishment
  • Management of work schedules
  • Ensure compliance of the establishment
  • Develop and implement improvement actions and other strategic objectives in the short and long term
  • Maximize yield and ongoing profitability and manage financial and physical resources
  • Perform verification of facilities to ensure their state and proper functioning
  • Handle complaints and client relations and resolve issues with tact and diplomacy

Desired Qualifications

  • Bilingualism French-English (as a preference or desired)
  • Good computer knowledge, Office Suite and hotel management software (knowledge an asset)

About the Company

Go RH

Advises employers on HR and recruitment

Go RH advises small businesses and larger organizations across Quebec on human resources and recruiting. Its consultants work with clients' existing tools on HR outsourcing, department setup, employer branding, compensation, pay equity, skills development, management coaching, and organizational change. For hiring assignments, the team first discusses the client's needs, then sources and screens applicants, coordinates interviews, and checks references when needed. Through partners in France, the firm supports international recruitment and helps employers onboard recruits. The firm was founded in Quebec in 2017 and is headquartered in Quebec City, Quebec.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Quebec City, Canada
Founded
2017

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