Manager – CM Business Management
Amazon
Manager – CM Business Management
Amazon
Sells products online and rents cloud computing
Ring is seeking a highly motivated and strategic Manager, CM Business Team to lead the Contract Manufacturer management function within the Ring Business Management organization. This role is critical to shaping and executing end-to-end manufacturing strategies, developing long-term CM and supply chain strategies, managing strategic CM partnerships, and aligning global supply chain capabilities with Ring’s product roadmap and business priorities.
The ideal candidate is a proven people leader with strong experience in the consumer electronics industry and a solid track record in strategy development, contract negotiation, cost management, supplier performance management, and cross-functional business execution. This leader should be comfortable operating in ambiguity, able to influence across global stakeholder groups, and capable of translating complex business and supply chain challenges into clear, actionable strategies.
The successful candidate will bring strong executive communication skills, sound business judgment, and a solution-oriented mindset. They will build trusted partnerships with internal and external stakeholders, influence decision-making across Product, Engineering, Operations, Finance, and Supply Chain teams, drive CM performance and accountability, and develop a high-performing team that can support Ring’s continued growth and operational excellence.
Key job responsibilities
Leadership & Team Development
- Lead, coach, and develop a high-performing team by providing structured guidance, clear expectations, and ongoing support.
- Foster a culture of ownership, accountability, collaboration, and continuous improvement.
- Set clear priorities and ensure team execution is aligned with Ring’s business objectives, product roadmap, and operational goals.
Supplier & Contract Manufacturer Management
- Serve as Ring’s primary business interface with global Contract Manufacturers (CMs), managing strategic relationships to optimize production efficiency, cost, quality, delivery, and overall supplier performance.
- Lead CM selection, onboarding, contract negotiation, and performance management processes across new product introductions (NPI) and sustaining programs.
- Build and maintain trust-based, strategic partnerships with external suppliers and CMs to support Ring’s long-term growth, product innovation, and manufacturing scalability.
Cost & Contract Negotiation
- Lead complex commercial negotiations to secure best-in-class business terms, improve cost competitiveness, enhance flexibility, and mitigate supply chain and execution risks.
- Develop and implement scalable cost reduction programs, value engineering initiatives, and operational efficiency improvements to strengthen Ring’s supply chain competitiveness.
- Partner with cross-functional teams to identify cost opportunities, validate business cases, and drive measurable financial impact.
Strategic & Operational Excellence
- Translate diverse stakeholder requirements across Engineering, Supply Chain, Finance, Product, Quality, and Operations into clear, actionable CM strategies.
- Drive strategic RFQs, manufacturing footprint optimization, CM allocation decisions, and technology readiness assessments in alignment with Ring’s product roadmap.
- Develop long-term CM strategies that balance cost, capability, capacity, risk, innovation, and portfolio health.
- Stay current on industry trends, tariff developments, country-of-origin regulations, regional manufacturing shifts, and evolving global business dynamics to inform CM strategy and decision-making.
Business Communication & Influence
- Prepare and deliver clear, concise, and impactful executive-level communications, business reviews, strategy documents, and decision papers.
- Influence stakeholders across Amazon’s global ecosystem through data-driven insights, structured recommendations, and strong business judgment.
- Build alignment across senior leaders, cross-functional teams, and external partners by simplifying complex business trade-offs and driving decisions with clarity.
Adaptability & Innovation
- Navigate ambiguity, uncertainty, and changing business priorities with agility, resilience, and a solution-oriented mindset.
- Identify and adopt scalable AI tools, systems, and mechanisms to improve operational efficiency, decision quality, and business visibility.
- Champion continuous improvement and innovation in CM management processes, business operations, and team ways of working.
About the team
Ring and Blink are committed to making neighborhoods safer by delivering accessible, reliable, and innovative home security products to customers around the world. The Supply Chain and Operations team plays a critical role in bringing this mission to life by supporting the business from product concept and development through NPI, launch, and sustaining operations.
Within this organization, the Business Management team serves as the key business interface between Ring/Blink and our global manufacturing partners. The team works closely with Product, Engineering, Supply Chain, Finance, Quality, Operations, and external Contract Manufacturers to ensure we have the right manufacturing strategy, supplier partnerships, cost structure, and execution plans to support Ring’s product roadmap.
In this role, you will help solve complex business and supply chain challenges, including CM strategy, manufacturing footprint optimization, cost competitiveness, supplier performance, and production readiness. You will work with teammates and cross-functional stakeholders across regions to turn product ideas into scalable manufacturing plans that can be executed with speed, quality, and operational discipline.
This is a team that operates in a fast-moving, ambiguous, and highly cross-functional environment. Success requires strong business judgment, ownership, collaboration, and the ability to influence without always having direct authority. The work is challenging, but it directly impacts our ability to deliver trusted products to customers and advance Ring and Blink’s mission of making neighborhoods safer.
- Bachelor's degree in Supply Chain, Business, Engineering, or a related field
- 5+ years of people management and team development experience
- Solid experience in supplier and Contract Manufacturer (CM) management within the consumer electronics (CE) industry.
- Proven track record in contract negotiations and cost management, with measurable results.
- 5+ years of business development, direct technology services sales, partnership management, or sourcing new business experience
- Demonstrated ability to navigate ambiguity, manage change, and drive alignment among cross-functional and global stakeholders.
- Excellent professional business communication skills (English – written and verbal), with strong executive presence.
- MBA or advanced degree in Business, Operations, or related field.
- Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams
- Strong understanding of international supply chain dynamics, tariffs, and compliance requirements.
- Experience developing operational processes and data insights
- Experience implementing scalable tools and systems that improve efficiency in supplier/CM management.
- Strong analytical and problem-solving skills with the ability to translate complex business needs into actionable strategies.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.
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