Technical Partner Manager

About This Role

Strava is the leading digital community for active people with more than 125 million athletes, in more than 190 countries. The platform offers a holistic view of your active lifestyle, no matter where you live, which sport you love and/or what device you use. Everyone belongs on Strava when they are pursuing an active life.

As the Technical Partner Manager, Connected Partnerships, you will be responsible for the technical aspect of driving Stava’s success globally through partnership and product, through our External API and innovative integrations.

This is a hybrid role based in our San Francisco office. 

For more information on our compensation and benefits, please click here.

You’re excited about this opportunity because you will:

• Work with a wide range of companies in the fitness world, onboarding them to our platform and supporting the implementation of partner integrations
• Manage the operational side of Strava’s API Developer Program and maintain an active presence in our Developer forums
• Provide technical support to our broad developer community; prioritizing feature requests and feedback
• Triage reported issues and work with our Community Management & Engineering teams to resolve them
• Proactively identify integration issues and perform outreach to work towards a resolution
• Help to improve our API documentation in order to make integrating with Strava as seamless as possible

You will be successful here by:

• Contributing to an inclusive and motivating team culture to help everyone achieve their best
• Holding empathy for the developers and partners integrating with our platform, fostering an encouraging relationship throughout integration and beyond
• Helping to launch new, and improve upon existing integrations to our platform that enhance the end user experience
• Solving problems efficiently, creatively, and completely despite constraints in time or resources
• Understanding how critical it is we maintain a high bar of data security and privacy

We’re excited about you because:

• 3+ years of professional experience working with and a deep knowledge of APIs
• High proficiency with SQL
• Excellent communication skills, with the ability to construct compelling stories and clearly articulate them to a non-technical audience
• A proven track record of meeting goals and keeping projects on pace
• High agency over your work, committed to driving outcomes and venturing into highly exploratory domains with confidence and humility
• Eagerness to collaborate and iterate on processes. You are comfortable making recommendations and helping the broader team improve our ways of working

About Strava

Strava is Swedish for “strive,” which epitomizes who we are and what we do. We’re a passionate and committed team, unified by our mission to connect athletes to what motivates them and help them find their personal best. With billions of activity uploads from all over the world, we have a humbling and adventurous vision: to be the record of the world’s athletic activities and the technology that makes every effort count.

Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage diverse teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.

Despite challenges in the world around us, we are continuing to grow camaraderie and positivity within our culture, and we are unified in our commitment to becoming an antiracist company. We are differentiated by our truly people-first approach, our compassionate leadership, and our belief that we can bring joy and inspiration to athletes’ lives — now more than ever. All to say, it’s a great time to join Strava!

Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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