Engineering Specialist – Kitchen & Refrigeration Mechanic 2

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

About Lakewood Regional Support

Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.

What We’re Looking For

A highly skilled Engineering Specialist – Kitchen & Refrigeration Mechanic II to perform critical repair, maintenance, and preventive services on commercial kitchen and refrigeration systems across the property. This technical role requires deep mechanical knowledge and hands-on experience working with cooking and refrigeration equipment such as fryers, grills, ice machines, coolers, and freezers. The ideal candidate will operate with minimal supervision, using expert diagnostic and troubleshooting skills to ensure equipment reliability, compliance, and guest satisfaction. 

Who You Are:

• A technically proficient professional with strong mechanical and electrical repair skills and proven experience in servicing kitchen and refrigeration systems.
• A proactive problem-solver who can accurately diagnose issues and apply practical, effective solutions in a fast-paced environment.
• A service-minded team player who communicates professionally and courteously with guests, colleagues, and management.
• A safety-conscious technician who adheres to all regulatory standards, hotel procedures, and best practices in equipment handling.
• A reliable and motivated individual who takes ownership of responsibilities, works with minimal supervision, and delivers consistent results.

What You Will Do:

• Troubleshoot equipment malfunctions, identify root causes, and determine and implement appropriate repairs in a timely manner.
• Repair or replace compressors, thermostats, pressure stats, fans, motors, belts, pulleys, wiring, and other mechanical or electrical components.
• Service evaporators, condensers, receivers, and valves, including lubrication, coil cleaning, and filter replacement.
• Safely reassemble and test equipment following repairs to ensure optimal function and compliance with performance standards.
• Follow all safety protocols and wear required personal protective equipment; proactively report any safety concerns or incidents.
• Maintain detailed service records and collaborate with Engineering leadership to support hotel operations and minimize downtime.
• Respond promptly and professionally to service requests and guest-related equipment issues, ensuring a high level of satisfaction.
• Participate in required trainings, attend scheduled meetings, and remain flexible to work varied shifts based on operational needs.

Your Experience Should Include:

• Minimum of 2 years of hands-on experience diagnosing, servicing, and repairing commercial kitchen and refrigeration equipment.
• EPA Certification required.
• Valid state driver’s license.
• Strong computer skills, including basic familiarity with Windows-based systems.
• Ability to regularly push, pull, lift up to 50 lbs.
• Ability to communicate effectively in English with team members, leaders and guests required.
• Must be able to work a flexible schedule, nights, weekends and holidays as required.