Business Systems Analyst - Banking Platforms

The Opportunity

As a Business Systems Analyst within our Financial Services Service Delivery Center, you will support banking technology transformation initiatives across core banking, digital banking, payments, lending, onboarding, servicing, and integration domains. You will help gather and document requirements, analyze business processes and data, and support platform implementation, modernization, migration, integration, testing, and continuous-improvement activities under the guidance of senior team members.

Your Key Responsibilities

• Work with business stakeholders, product teams, and technology teams to gather, analyze, and document business and system requirements.

• Document current-state and future-state processes, workflows, business rules, user stories, use cases, acceptance criteria, platform interactions, and supporting requirements artifacts.

• Participate in stakeholder interviews, requirements workshops, fit-gap discussions, solution walkthroughs, backlog-refinement sessions, and platform demonstrations.

• Analyze business processes and identify gaps, inefficiencies, risks, dependencies, and opportunities for improvement.

• Support business and system analysis activities for banking platform implementations, core modernization initiatives, digital banking programs, platform migrations, and transformation projects under the guidance of senior team members.

• Assist with platform migration and data-conversion activities, including source-to-target mapping, business-rule documentation, data validation, reconciliation support, migration-testing preparation, and issue tracking.

• Support documentation of system integration requirements across core banking platforms, digital channels, payment systems, lending platforms, customer onboarding solutions, CRM systems, data warehouses, and downstream reporting applications.

• Participate in platform implementation and modernization testing, including SIT, UAT, regression testing, defect tracking, retesting, and production-readiness support.

• Perform basic data analysis, field-level mapping, validation, reconciliation, and exception analysis.

• Assist with documenting APIs, system interfaces, file exchanges, JSON or XML payloads, data flows, validations, and error scenarios under the guidance of senior team members.

• Maintain requirements traceability and support change-control processes throughout the delivery lifecycle.

• Prepare test scenarios, test cases, test data, defect documentation, status updates, presentations, training materials, and stakeholder communications.

• Track assigned risks, assumptions, issues, decisions, dependencies, and actions, and escalate roadblocks when needed.

• Collaborate effectively with cross-functional, distributed, offshore, vendor, and client teams.

Preferred Banking Platform Exposure

Exposure to banking platform implementation, modernization, migration, integration, conversion, testing, or enhancement initiatives is preferred but not required. Candidates should demonstrate an interest in building banking platform expertise and applying business-analysis skills in banking transformation programs.

Relevant exposure may include:

• Core banking, digital banking, payments, lending, onboarding, servicing, workflow, or integration platforms.

• Requirements documentation, fit-gap support, platform configuration analysis, data mapping, conversion, testing, defect management, or production-readiness activities.

• API, interface, data-flow, file-exchange, validation, reconciliation, or downstream-system analysis.

• Examples include FIS Profile, FIS Systematics, Temenos Transact (T24), Infosys Finacle, Fiserv Finxact, Backbase, Alkami, NCR Digital One, ACI Worldwide Payment Hub, Volante, FIS Open Payments Framework, Loan IQ or comparable platforms.

To Qualify for the Role, You Must Have

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, Finance, or a related discipline.

• At least 1 year of experience in business analysis, systems analysis, technology consulting, software delivery, data analysis, quality assurance, or a related role.

• Foundational understanding of the Software Development Life Cycle and familiarity with Agile, Scrum, Waterfall, or hybrid delivery methodologies.

• Ability to document requirements, workflows, process flows, user stories, acceptance criteria, test scenarios, and supporting analysis artifacts.

• Strong analytical, problem-solving, organizational, written communication, and collaboration skills.

• Proficiency with Microsoft Excel, PowerPoint, Word, and process-documentation tools.

• Ability to manage assigned priorities and deliver accurate work in a fast-paced, client-service environment.

Preferred Banking Domain Knowledge

Experience or exposure in one or more banking areas is preferred, including retail banking, commercial banking, deposits, payments and transaction banking, lending, customer onboarding, account servicing, treasury services, financial crime and compliance, capital markets, banking operations, or regulatory reporting. Foundational banking-domain knowledge may be developed through project work, prior employment, training, certifications, or relevant academic experience.

Ideally, You Will Also Have

• Familiarity with banking platforms, APIs, integrations, SQL, relational databases, JSON, XML, data mapping, system testing, or technology-delivery concepts.

• Exposure to banking platform implementation, migration, integration, testing, data conversion, or modernization programs.

• Experience with Jira, Azure DevOps, Confluence, Visio, Power BI, Postman, Swagger/OpenAPI, or similar tools.

• Exposure to testing methodologies, defect-management processes, data validation, or reconciliation.

• Experience in financial services, consulting, professional services, or a client-facing delivery environment.

• Relevant foundational certifications in business analysis, Agile, Scrum, cloud, data, testing, or project delivery.

What We Look For

We look for individuals who are intellectually curious, detail-oriented, and interested in both banking operations and banking technology platforms. Successful candidates listen carefully, ask structured questions, document information accurately, analyze problems logically, support testing and data-validation activities, and collaborate respectfully with business and technology teams while building expertise in modern banking platforms and transformation programs.

What we offer you
At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job is: 
• • New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $66,600 to $123,200
  • Bay Area California offices – $69,300 to $128,500
  • All other offices locations in the US, including Sacramento – $55,400 to $113,000
• Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.                                              

• To make the most of your application experience, please limit yourself to two applications within a six-month period.
• EY accepts applications for this position on an on-going basis.
• For those living in California, please click here for additional information.
• At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.

EY  |  Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [email protected].