Barista

Job Description

The Barista is responsible for preparing and serving high-quality coffee, espresso beverages, teas, and related menu items while delivering an exceptional guest experience. This role focuses on product knowledge, consistency, speed of service, and warm hospitality. The Barista contributes to a welcoming environment by engaging with guests, maintaining service standards, and ensuring every beverage meets quality expectations.

• Greet each guest in a prompt, courteous manner and explain available menu items in detail
• Record guest orders accurately, repeating the order back to confirm correctness
• accurately input orders into the Point of Sale (POS) system, ensuring proper communication to kitchen and bar ensure dietary restrictions and/or allergies are clearly noted on tickets and communicated to culinary teams
• Prepare beverage orders accurately and consistently according to established recipes and standards
• Serve guests using proper utensils and service techniques requiring manual dexterity and attention to detail
• Support collecting and delivering food orders from the kitchen when needed
• Ensure order forms are completed daily for next-day service and distributed to appropriate departments
• Process cash, credit card, and charge transactions for all retail and Food & Beverage orders
• Balance tip slips for each server and ensure accuracy of cashiering functions
• Run financial, cashier, and end-of-day revenue reports as required
• Prepare end-of-shift cashier reports and ensure assigned bank is accurately balanced
• Maintain station cleanliness before, during, and after shifts, ensuring proper setup and organization
• Wipe and sanitize all work surfaces, equipment, door handles, pens, and high-touch areas during shifts
• Perform side duties including restocking condiments, utensils, retail items, beverages, and supplies
• Maintain knowledge of hotel layout, outlets, and hours of operation to assist guests effectively

Qualifications

• Minimum of one (1) year experience as a barista preferred
• Previous hospitality or customer service experience preferred
• High school diploma preferred
• Strong communication and guest service skills with a professional demeanor
• Able to work efficiently in a fast-paced, team-oriented environment attention to detail and accuracy in order processing and cash handling
• Able to follow instructions and maintain service standards consistently
• Superior professional appearance and positive attitude required
• Flexible schedule, including weekends and holidays
• Able to obtain and maintain required certifications (e.g., food handler’s permit, alcohol service certification)

Additional Information

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com

The Knox Hotel Employer LLC is an Equal Opportunity Employer, M/F/D/V. The Knox Hotel Employer LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Knox Hotel Employer LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training