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IHG

Global hotel company

Waiter/Waitress - Vietnamese Only

Dining, Bar & Counter ServicePosted on Nov 10
Full-timeVietnamNo salary listedIn-person

About the Job

Responsibilities

  • Welcome and serve guests in a professional, friendly, and attentive manner, following Six Senses service standards.
  • Maintain thorough knowledge of food and beverage menus, resort facilities, and services to provide accurate information and recommendations to guests.
  • Take food and beverage orders and recommend suitable menu items based on guests’ preferences.
  • Ensure all mise-en-place is properly prepared before service and maintain a clean, organized, and well-maintained workstation.
  • Operate the POS system accurately and follow all restaurant service procedures.
  • Work closely with team members and other departments to ensure smooth and efficient daily operations.
  • Comply with hotel policies, Standard Operating Procedures (SOPs), safety regulations, and personal grooming standards.
  • Actively participate in training sessions, meetings, and briefings to continuously improve professional skills and service quality.
  • Promptly report any operational issues, incidents, or maintenance concerns to the supervisor.
  • Perform other reasonable duties as assigned by the Manager or Supervisor to ensure guest satisfaction and service excellence.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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