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All Accor

Global hotel management, franchising, loyalty program

Réceptionniste de Nuit

Hotel Guest ServicesUpdated on Nov 11
Full-timeÎle-de-France, FranceNo salary listedIn-person

About the Job

Requirements

  • Previous experience in reception is required.
  • Proficiency in OPERA CLOUD property management system is required.
  • Professional or fluent English, written and spoken, is required.
  • Availability during weekdays and public holidays is required.

Responsibilities

  • Welcome guests and manage check-in and check-out, billing, and payment collection while providing high-quality service.
  • Answer telephone calls and occasionally take reservations.
  • Respond to guest requests and follow up to ensure guest satisfaction.
  • Contribute to the property's quality performance and guest loyalty.
  • Promote property facilities and improve guests' stays by offering hotel services.
  • Follow the brand and hotel's procedures and policies for guest control and personal safety.

Desired Qualifications

  • Knowledge of additional languages is an advantage.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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