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Bausch Lomb

Makes eye medicines, lenses and surgical devices

Customer Service Business Operations Intern

Business OperationsPosted on Nov 11
InternshipBerlin, Germany€19.36 /hrIn-person

About the Job

Requirements

  • Good Microsoft Office skills, particularly Excel, and an interest in data analysis, artificial intelligence-supported applications, and process automation.
  • Communication skills and an independent, structured working style.
  • Ability to work regularly 15 to 20 hours per week during the semester and up to 37.5 hours per week during semester breaks.
  • Interest in longer-term employment as a working student.

Responsibilities

  • Support the optimization and, where possible, automation of existing SOX and reporting processes.
  • Support Customer Service Pharma with the administrative processing and follow-up of returns.
  • Maintain, check, and prepare returns-related data in relevant systems and overviews.
  • Prepare, create, and follow up on regular SOX reports.
  • Support recurring control and documentation tasks within internal processes.
  • Analyze existing process steps and derive practical improvement approaches.
  • Create and maintain analyses, overviews, and documentation.
  • Support data maintenance and reconciliation and ensure traceable documentation quality.
  • Analyze manual workflows and identify optimization potential, developing practical approaches to standardize, simplify, and automate SOX and reporting processes.

Desired Qualifications

  • Initial experience with Power Automate, Power Query, or comparable tools is beneficial but not required.
  • Good English skills are desirable.

About the Company

Bausch Lomb

Makes eye medicines, lenses and surgical devices

Bausch + Lomb develops and sells eye-health products for patients, consumers and clinicians, spanning everyday vision correction, prescription treatment and eye surgery. Its portfolio combines contact lenses and lens-care solutions with medicines for eye conditions and equipment used in cataract, retinal and refractive procedures. The company also sells surgical consumables and implanted lenses, supplying products used both at home and in clinical settings. It earns revenue through product sales across its vision care, pharmaceuticals and surgical businesses. Founded as an optical goods store in Rochester in 1853, Bausch + Lomb is headquartered in Vaughan, Ontario, with its U.S. headquarters in Bridgewater, New Jersey.

Company size
10,001+
Company stage
IPO
Headquarters
Vaughan, Canada
Founded
1853

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