The ability to work flexible hours, including evenings, weekends, and holidays, is required.
The ability to work rotating shifts and on-call responsibilities for continuous coverage is required.
The ability to work under pressure and remain calm during emergencies is required.
The ability to work independently and as part of a global team is required.
Strong written and verbal communication skills are required.
Strong customer service skills are required.
Responsibilities
Monitor security alerts, surveillance feeds, and threat intelligence sources in real time to identify potential security incidents or threats.
Analyze security events to determine their severity, origin, and potential impact on the organization or client.
Respond promptly to security incidents by initiating appropriate response procedures and coordinating with internal teams, law enforcement, or emergency services as needed.
Collect and assess relevant threat intelligence to identify emerging risks and trends affecting the security posture.
Document security events, incidents, and responses in incident management systems for post-incident review.
Provide timely updates to clients, management, and response teams about ongoing security situations.
Identify incidents requiring escalation and follow established protocols to support swift action and resolution.
Operate and maintain security tools and systems, including access control, closed-circuit television monitoring, intrusion detection, and alarm systems.
Desired Qualifications
A bachelor's degree in security, criminal justice, or a related field is preferred.
Familiarity with access control systems, closed-circuit television monitoring systems, and incident management or security platforms is preferred.
Job Description
Position Summary
The GSOC Analyst is part of a 24/7 team of GSOC analysts, embedded with our client. The role is based in Minneapolis, MN and reports to the GSOC Supervisor.
GSOC Analysts are responsible for monitoring physical security functions, detecting and assessing risks, and reporting occurrences while determining their impact on the client's business operations, employees, and facilities. The GSOC uses a variety of tools, such as global access control and alarm monitoring systems, CCTV monitoring systems, threat intelligence sources and in-house applications to detect and report threats and incidents. These situations can include political instability, terrorism, natural disasters, or technical failures.
This position requires the ability to work on weekends and holidays and on rotational shifts. The role is on site only at the client’s offices in Minneapolis, MN. The shift rotation for this position is 11:00pm – 7:00am, Friday – Tuesday. GSOC Analysts will exhibit flexibility and adaptability to changing needs of the work schedule and shift workload. They must be self-starters, with the ability to work both independently and as part of a global team.
GSOC Analysts will be managed by the Embedded GSOC Supervisor day-to-day but will also report to Sibylline’s Intelligence Operations team. Full support and guidance will be provided from our head office, including training and professional development.
Essential Functions / Responsibilities
Monitor security alerts, surveillance feeds, and threat intelligence sources in real-time to identify potential security incidents or threats.
Analyze security events to determine their severity, origin, and potential impact on the organization or client.
Act promptly to security incidents by initiating appropriate response procedures, coordinating with internal teams, law enforcement, or emergency services as needed.
Collect and assess relevant threat intelligence to stay ahead of emerging risks and trends affecting security posture.
Accurately document all security events, incidents, and responses in incident management systems, ensuring thorough records for post-incident review.
Provide clear, timely updates to stakeholders, including clients, management, and response teams, about ongoing security situations.
Identify incidents requiring escalation and follow established protocols to ensure swift action and resolution.
Operate and maintain security tools and systems, such as access controls, CCTV, intrusion detection, and alarm systems.
Other duties as assigned.
Qualifications
Knowledge, Skills, and Abilities
Attentive, organized, and detail oriented.
A quick learner with the ability to multi-task.
Comfortable working in a fast-paced environment.
A strong team player with the ability to work independently as needed.
Excellent written and verbal communication skills.
Strong customer service skills.
Ability to work under pressure and remain calm during emergencies.
Qualifications
High School diploma or equivalent; bachelor's degree in security, criminal justice, or a related field is preferred.
Familiarity with access control systems, CCTV monitoring systems, and other incident management and/or security platforms preferred.
Requires the ability to work flexible hours including evenings, weekends, and holidays as operational needs dictate. Schedule may include rotating shifts and on-call responsibilities to ensure continuous coverage.
Additional Information
Work Environment/Physical Requirements
This position is moderately self-directed and requires understanding and compliance with company policies, procedures, and values. The position works in a virtual office environment utilizing a computer and standard office equipment. While performing the duties of this job, the employee is regularly required to interact collaboratively with the team and stakeholders, and communicate via phone, videophone, or text messaging. The employee may be required to occasionally lift and/or move up to 20 pounds. The position may require travel up to 5%.
Benefits & Compensation
$50,000 annual salary
401(k) up to 5% matching
Medical/Dental/Vision
Basic Life and AD&D Insurance
Long Term/Short Term Disability
PTO: 40 Front Loaded with an additional 8 hours added on employee's anniversary up to 80 hours
Sick: 48 hours Accrued
10 paid holidays
Bereavement: 3 days per year
Employee Assistance Program and Employee Discount Program
Interview Process
Initial call with our Talent Acquisition team member
Timed written assessment (arranged at a time that suits you) to test writing and analytical capability
Panel interview with some of the team members and hiring managers at Sibylline
Research indicates that certain groups are less likely to apply for a position unless they meet every single requirement. If you feel you meet some of the requirements and can offer a unique perspective to this role, we strongly encourage you to apply—you might be the perfect fit we're looking for!
Sibylline is committed to the recruitment and selection of candidates without regard for sexual orientation, gender, ethnicity, age, political beliefs, culture, and lifestyle. We are committed to fostering a business culture that reflects these values and promotes equal opportunity.