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Société Générale de Surveillance

Testing, inspection, and certification services globally

Natural Resources Business Manager

Business & StrategyConfirmed live in the last 24 hours
Full-timeBeira, MozambiqueNo salary listedIn-person

About the Job

Requirements

  • A degree or diploma in Business Management, Marketing, Chemistry, Agronomy, Geology and Mining, Port Management, or another related qualification.
  • At least 10 years of experience in top management and operations in Natural Resources businesses, including Minerals, Oil, Gas and Chemicals, or AGRI.
  • Exposure to laboratory management and inspection field services.
  • Working knowledge of drafting business plans with operational and financial implications.
  • Experience in project design and business plans.
  • Experience in team leading, partnership, and change management.
  • Exposure to ISO 9001, 14001, 45001, and 17025 standards.
  • Proficiency in English and Portuguese.
  • Ability to coordinate and motivate a team toward a common goal.
  • Technical knowledge and experience in related fields and in using efficient management methods and tools.
  • Ability to present studies to local authorities.
  • Ability to work independently and coordinate several activities simultaneously.
  • Business and profit-mindedness with related technical know-how.
  • Ability to interact with global, regional, and local clients and stakeholders.
  • Practical computer knowledge of MS Word, Excel, and PowerPoint.

Responsibilities

  • Plan, organize, lead, and control the Natural Resources Operations in Mozambique.
  • Manage and monitor operational performance of Natural Resources locations in Mozambique.
  • Control revenue and expenses for Natural Resources Operations in line with operational budgets and business strategies.
  • Set annual budget targets in collaboration with the Business Manager Natural Resources Southern Africa.
  • Set pricing policies in conjunction with the Business Manager Natural Resources Southern Africa.
  • Ensure adequate manpower, equipment, and tools are available for operational efficiency.
  • Administer contracts and jobs routed through Geneva as international orders; determine and review rates and service conditions, and help frame and conclude new contracts.
  • Manage and continuously improve the quality management system, including implementation of certifications and accreditation systems within the business lines.
  • Control accounts receivable and days sales outstanding for Natural Resources Operations in Mozambique.
  • Manage the fleet.
  • Develop technical capabilities, recruit and train personnel in different skills and areas as required, and build and maintain a cohesive, motivated team.
  • Implement SGS quality, health, safety, and environment systems and client-specific safety standards, including ISO 17025 and NOSA.
  • Provide liaison and technical support to current and potential clients.
  • Address complaints and resolve claims.
  • Perform inspections using Non-Destructive Examination techniques, including UT, RT, PT, and MT.
  • Provide technical and sales support and coordinate proposals.
  • Keep abreast of new trends, current developments, and relevant research.
  • Attend meetings as required by clients.
  • Conduct monthly meetings with management and support staff.
  • Maintain service quality for Business Managers and Managing Directors.
  • Ensure departments implement quality measures for ISO 9001 and ISO 17020 and obtain and maintain accreditation and certification.
  • Promote cross-selling among business lines.
  • Build the team and foster team spirit to achieve objectives collectively.
  • Adhere to SGS management-system quality and safety requirements.
  • Perform other reasonable tasks assigned by the direct line manager.
  • Adopt safe behavior and protect SGS employees’ health and safety in accordance with SGS policies and procedures.
  • Comply with SGS’s Code of Integrity and Professional Conduct.
  • Ensure team members comply with relevant procedures and work instructions.
  • Ensure team members use correct templates and comply with ISO requirements, including ISO 9001, 14001, and 45001.
  • Investigate incidents and prepare relevant reports.
  • Participate in safety talks and discussions with team members.
  • Ensure SGS waste is disposed of in an environmentally sustainable manner.
  • Ensure stop-work authority is applied when necessary by the manager and the team.
  • Implement and maintain the company’s Quality Assurance Program.
  • Keep the Managing Director promptly informed about matters affecting environment, health, safety, accidents, incidents, or security.
  • Participate in Management Action Report Card responsibilities measuring leading health and safety indicators.
  • Maintain quality in managing client complaints, data, personnel performance, turnaround, and equipment.
  • Meet internal and external client satisfaction expectations for service, quality, and turnaround.

Desired Qualifications

  • Knowledge of customer relationship management system programs is an advantage.

About the Company

Société Générale de Surveillance

Testing, inspection, and certification services globally

SGS provides testing, inspection, and certification services to help clients meet regulations, ensure quality and safety, and gain market access. It runs laboratory testing, on-site inspections, and certification against standards, often with training and consulting, across a wide range of industries. The services rely on a global network of laboratories and offices that deliver localized solutions with global expertise. What sets SGS apart is its large global footprint and its emphasis on quality, integrity, risk mitigation, and sustainability, enabling it to serve a diverse set of customers from small businesses to multinationals. The company's goal is to help customers comply with regulations, improve product quality and safety, reduce risk, and boost productivity across markets.

Company size
10,001+
Company stage
IPO
Headquarters
Geneva, Switzerland
Founded
1878

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