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Office Ally

Cloud-based medical practice management and clearinghouse

Senior Implementation Engineer

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A bachelor's degree or equivalent experience in software development or healthcare technology.
  • At least 8 years of object-oriented development experience.
  • Java development experience sufficient to read, debug, and extend existing code.
  • Strong SQL skills; Oracle is preferred.
  • Experience with XML-based configuration, workflow, or business rules systems.
  • Experience consuming, troubleshooting, and supporting REST APIs.
  • Ability to lead client-facing technical discussions.
  • Experience implementing and supporting EDI integrations, including ANSI X12 standards and transaction processing.
  • Experience working in Agile development environments.
  • Familiarity with Windows and Linux environments.
  • Experience using Git, Bitbucket, or similar version control systems.
  • Experience with CI/CD tools such as Jenkins.

Responsibilities

  • Lead technical scoping conversations directly with clients by conducting discovery sessions, gathering requirements, assessing environments, and defining integration scope before development begins.
  • Translate client requirements into working implementations by configuring XML-driven workflow logic, developing business rules, and extending platform functionality in Java when needed.
  • Build Java code extensions and customizations.
  • Own the full client implementation lifecycle, including scoping, build, testing, deployment, and post-go-live support.
  • Implement X12 835/837 transaction handling logic within a configuration-driven framework, including field-level business rules and payer-specific exceptions.
  • Integrate with REST APIs from payers, clearinghouses, and systems such as Guidewire ClaimCenter and Contact Manager.
  • Read, troubleshoot, and extend Java code to add custom actions, methods, and integrations.
  • Apply Shift Left engineering practices, including early validation, automated testing, and continuous quality checks.
  • Build and maintain automated test coverage using Playwright or similar testing frameworks.
  • Use AI-assisted development tools such as Claude and GitHub Copilot to accelerate debugging, analysis, mapping, and implementation efforts.
  • Troubleshoot complex client implementation issues and ensure successful onboarding and long-term production stability.
  • Identify opportunities to improve implementation patterns, automation, tooling, operational efficiency, and data quality.

Desired Qualifications

  • Experience integrating with or supporting Guidewire ClaimCenter and Contact Manager in Property & Casualty insurance environments.
  • Familiarity with Guidewire ecosystem concepts, including policies, claims workflows, messaging, and integrations.
  • Experience with healthcare transaction processing or clearinghouse operations.
  • Familiarity with XML, JSON, SOAP, and YAML.
  • Exposure to Maven, Gradle, Docker, Kubernetes, and the ELK Stack.
  • Experience using JIRA, Confluence, and Microsoft Teams.
  • Familiarity with AI-assisted development tools such as Claude and GitHub Copilot.
  • Experience with Playwright or other modern test automation frameworks.
  • Strong commitment to data privacy and security, including HIPAA, PHI, and PII compliance requirements.
  • Proven ability to manage multiple concurrent client implementations independently.

About the Company

Office Ally

Cloud-based medical practice management and clearinghouse

Office Ally provides cloud-based healthcare IT services, including a full-service medical claims clearinghouse and integrated practice management tools. Its Service Center clearinghouse handles real-time eligibility checks, electronic claim submissions, and claim status tracking for providers and over 5,000 payers; Practice Mate, EHR 24/7, and Patient Ally support scheduling, charting, e-prescribing, patient records, and patient communications. Revenue comes from charging payers for streamlined claims processing and offering premium software and add-on services to providers, IPAs, and health plans, with core services often low-cost or free for payers. After Francisco Partners acquired the company in 2021, leadership transitioned to Chris Hart to accelerate growth and product development, with the goal of automating and simplifying administrative and clinical workflows and improving revenue cycle management for medical practices.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Vancouver, WA
Founded
2000

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