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Nidec

Global manufacturer of electric motors

Regional Sales Administrator

Sales OperationsConfirmed live in the last 24 hours
Full-timeRemote in USA$83.5k - $105k /yr

About the Job

Requirements

  • A bachelor's degree in Business, Marketing, Supply Chain, Finance, Operations, or a related field, or equivalent relevant work experience.
  • At least 3 years of experience in sales administration, sales support, customer service, order management, sales operations, commercial operations, or a related business function.
  • Experience working with ERP systems such as SAP and CRM platforms such as Salesforce.
  • Strong proficiency in Microsoft Excel and other Microsoft Office applications.
  • Ability to manage multiple priorities and deadlines simultaneously.
  • Strong attention to detail and commitment to data accuracy.
  • Strong analytical, problem-solving, and decision-making skills.
  • Strong verbal and written communication skills.
  • Ability to work independently and collaborate effectively across cross-functional teams.
  • Customer-focused approach and proactive issue resolution.
  • Ability to work primarily during Eastern and/or Central Time Zone business hours.
  • Willingness and flexibility to travel occasionally as business needs require.

Responsibilities

  • Support Regional Sales Managers and Applications Engineers in managing sales priorities and achieving business objectives.
  • Coordinate customer requests, forecast updates, sample requests, and order-related activities.
  • Serve as a key point of contact for customers regarding order status, shipment updates, and general support inquiries.
  • Build and maintain positive working relationships with customers and internal stakeholders.
  • Process and manage customer orders within SAP and related business systems.
  • Support customer forecasting and planning activities.
  • Monitor order status and proactively communicate updates regarding delivery schedules or potential issues.
  • Coordinate order changes, expedite requests, and other customer requirements throughout the order lifecycle.
  • Monitor and track shipments to ensure timely delivery and receipt.
  • Review and verify shipping documents, including bills of lading, invoices, and packing lists.
  • Maintain accurate shipment records and provide status updates as needed.
  • Coordinate with operations and logistics teams to resolve shipment-related issues.
  • Prepare and distribute daily, weekly, and monthly sales reports.
  • Maintain customer account data within SAP, Salesforce, and other business systems.
  • Support customer account setup and maintenance activities.
  • Assist with reporting, forecasting, and commercial process execution.
  • Monitor overdue invoices and support timely resolution of outstanding balances.
  • Partner with Finance, Sales, Operations, Product Management, and Customer Service teams to address customer and account-related issues.
  • Support continuous improvement initiatives related to commercial and sales processes.

Desired Qualifications

  • Strong sense of ownership and accountability.
  • Ability to anticipate problems and proactively identify solutions.
  • Effective relationship-building and collaboration skills.
  • Adaptability and willingness to learn new systems, tools, and processes.
  • Ability to thrive in a fast-paced, customer-focused environment.
  • Commitment to delivering a high level of service and responsiveness.

About the Company

Nidec

Global manufacturer of electric motors

Nidec makes electric motors and related components for a wide range of applications, from small precision motors to large industrial machines. Its motors convert electrical energy into motion, with brushless DC motors controlled electronically and E-Axles integrating motors for electric propulsion. It differentiates itself through a dominant share in spindle motors and EV/ADAS motors and a large global footprint with about 340 group companies in 46 countries. Its goal is to be a leading supplier by serving automotive, IT, robotics, and industrial manufacturers and growing through capacity expansion and acquisitions.

Company size
10,001+
Company stage
IPO
Headquarters
Kyoto, Japan
Founded
1973

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