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BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

Apparel Lead

MerchandisingConfirmed live in the last 24 hours
Full-timeWaltham, MA, USA$18 - $22.50In-person

About the Job

Requirements

  • A minimum of 2–3 years of retail experience, preferably in soft lines, apparel, or fashion.
  • Be task-oriented, reliable, and goal-oriented.
  • Demonstrated experience providing customer service and resolving customer issues.
  • Familiarity with merchandising principles and experience executing planograms.
  • Strong attention to detail and ability to maintain high standards of presentation and cleanliness.
  • Willingness to work flexible hours, including evenings, weekends, and holidays, as needed.
  • Frequent standing and movement on hard surfaces.
  • Regularly lift up to 50 pounds and occasionally lift heavier items with assistance.
  • Maintain regular, predictable, full attendance.

Responsibilities

  • Oversee the apparel department, ensuring high customer service, driving sales, managing inventory and merchandising, and executing seasonal strategies to meet financial goals.
  • Carry out assigned job functions and responsibilities, and support the application of club policies, procedures, and compliance.
  • Act with honesty and integrity, address member concerns, and escalate concerns as appropriate.
  • Help ensure a safe and positive environment for members and team members.
  • Deliver service excellence at all points of contact, resolve and de-escalate member concerns, and provide a safe, positive member experience.
  • Apply the daily GOLD Member Standards: Greet, Anticipate, Appreciate; and maintain a fast, friendly, full, fresh, and clean experience.
  • Work as a team to deliver GOLD club standards daily: keep items stocked, execute promotional plans, maintain accurate visible signage, and keep areas clean and organized.
  • Access and read production or financial performance reporting for the department, and understand how consistent execution affects business performance.
  • Provide exceptional customer service by greeting and assisting members, answering questions, and ensuring a positive shopping experience.
  • Oversee inventory levels, conduct regular stock checks, and coordinate with the Club Leadership team to ensure product availability.
  • Keep backstock organized and easy to replenish to the sales floor; execute clearance, salvage, and markdown activities communicated via My Work to meet sell-through goals.
  • Implement and maintain planograms and visual merchandising standards; keep displays appealing, organized, and stocked.
  • Follow guidance, playbooks, and planograms to execute prominent, highly visible product locations as expected.
  • Ensure apparel displays and merchandise meet GOLD presentation and cleanliness standards, products are organized and stacked to the correct heights, and BJ’s Connect is referenced for current company expectations.
  • Set up and maintain HVS and apparel tables and displays according to current planogram guidelines; place and sign products accurately.
  • Ensure promotional events and signage are visible, accurate, and executed on time.
  • Ensure compliance with company policies, procedures, and safety standards.
  • Train, influence, motivate, and support the apparel team to achieve sales goals and maintain performance standards; serve as the subject matter expert for visual merchandising and presentation expectations.
  • Provide feedback and maintain open communication about improvements to the member experience and overall business.
  • Maintain all club policies and procedures.
  • Perform other assigned duties, including working in other departments as needed.

Desired Qualifications

  • Retail experience in soft lines, apparel, or fashion is preferred.

About the Company

BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

BJ's Wholesale Club operates a membership-based warehouse club that sells a wide range of products, including groceries and electronics, to individuals and small businesses. Members pay fees to access lower prices, and products are sold both in-store and online, with private-label brands Wellsley Farms and Berkley Jensen available. The company differentiates itself through its membership model, its private-label brands, bulk-format shopping, and a mix of physical and online shopping with additional services. Its goal is to help members save money and shop conveniently through bulk purchases and member discounts, supported by membership dues, product sales, and services.

Company size
10,001+
Company stage
IPO
Headquarters
Westborough, MA
Founded
1984

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