Full-Time

Salesforce Admin

Posted on 1/26/2024

Glia

Glia

201-500 employees

Integrates digital customer service and automation

AI & Machine Learning
Fintech

Junior

Remote

Required Skills
Sales
Communications
Salesforce
Requirements
  • 2+ years of experience with Salesforce CRM
  • Salesforce Administrator Certified (ADM-201)
  • Experience with supporting multiple systems implementations
  • Ability to interact and communicate effectively and clearly with all levels of staff and project management in both the business and the technical areas
  • Self-motivated with analytical, problem solving, organizational and interpersonal skills with the ability to adapt to changes and new ideas
  • Strong verbal and written communication skills with extensive experience in process documentation
Responsibilities
  • Participate in a variety of assigned and ongoing business operations: manage Salesforce functions such as customizations and enhancements, data maintenance and analysis, data migration, creating reports and dashboards, training new and existing users, managing communications to Salesforce users
  • Manage new system implementations in support of key business objectives and metrics
  • Identify process improvements and recommend system changes in support of business needs
  • Lead the analysis of business needs and requirements for use in application design and development
  • Research, recommend and implement Salesforce-based solutions including third party applications to enhance business processes
  • Create and present reports and dashboards for various internal partners, including executive leadership
  • Ensure SFDC is updated, reflecting current sales resource deployment, such as assigned territories, accounts, team structure, etc.
  • Ensure SFDC data accuracy and integrity by developing and implementing requisite policies, procedures, reporting, and applications.

Glia

Company Stage

Series D

Total Funding

$152.3M

Headquarters

New York, New York

Founded

2012

Growth & Insights
Headcount

6 month growth

0%

1 year growth

4%

2 year growth

45%
INACTIVE