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Medtronic

Medical device maker advancing therapies

Clinical Specialist - Peripheral Nerve Stimulation

Implementation & Technical Account ManagementPosted on Nov 12
Full-timeGreen Bay, WI, USA

About the Job

Requirements

  • A bachelor's degree and a minimum of two years of relevant experience, or an advanced degree with zero years of experience.
  • A valid driver's license, a good driving record, and an active vehicle insurance policy.

Responsibilities

  • Serve as the primary resource for clinical support in patient selection, basic troubleshooting, device utilization, and patient follow-up for company products.
  • Attend patient device implants and perform patient follow-up to support a successful implantation experience.
  • Provide external staff education on bandage changes and other product-related specifications.
  • Provide timely product follow-up and support to patients, physicians, and other staff as needed.
  • Respond to customer needs and product complaints by developing feasible solutions or collaborating with SPR team members.
  • Meet with existing and potential clients to identify clinical needs, goals, and constraints related to patient care, and discuss and demonstrate how company products can help achieve their goals.
  • Ensure facilities have clinical literature and other marketing collateral.
  • Support industry conferences, exhibits, and labs as directed.
  • Maintain working knowledge of SPR products, competitive devices, and new or competitive techniques used in neuromodulation.
  • Maintain effective communication with personnel, customers, and other Medtronic employees.
  • Establish relationships with patients, physicians, nurses, administrators, sales representatives, and other internal team members supporting accounts.
  • Collaborate with internal partners to educate and train physicians and hospital or clinic personnel on technical matters relating to SPR products through in-person and remote training, including one-on-one in-services, staff in-service educational programs, and seminars or workshops for healthcare facilities.
  • Manage administrative tasks, including timely patient documentation and data collection in Salesforce.
  • Remain current with third-party accreditation requirements to ensure full access to each account.
  • Comply with all aspects of the Corporate Compliance Program.
  • Provide positive and constructive peer-to-peer guidance.
  • Occasionally assist with cases outside assigned geographic territories, as needed.
  • Work outside normal business hours, as required.

Desired Qualifications

  • Prior experience in an operating room.
  • Two or more years of patient experience in a clinical environment.
  • Experience working with pain patients.
  • Neuromodulation experience.

About the Company

Medtronic

Medical device maker advancing therapies

Medtronic develops medical devices that diagnose, monitor, and treat chronic diseases. Its products include implantables, sensors, and therapies used in cardiovascular care, diabetes management, and neurostimulation, working by interacting with the body to regulate or monitor physiological processes. The company differentiates itself through a long history of device development, strategic acquisitions like Covidien, and a broad, diversified portfolio across therapeutic areas. Its goal is to improve patients’ health outcomes by delivering integrated medical technologies and solutions for disease management.

Company size
10,001+
Company stage
IPO
Headquarters
Fridley, MN
Founded
1949

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