Full-Time

Associate – AI UX Designer

Cross River Bank

Cross River Bank

1,001-5,000 employees

API-driven banking platform for fintechs

Compensation Overview

$160k - $200k/yr

Edgewater, NJ, USA

Hybrid

Hybrid schedule; some on-site days in Fort Lee, NJ.

Category
UI/UX & Design (1)
Required Skills
Agile
JavaScript
React.js
Figma
Machine Learning
SCRUM
HTML/CSS

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Requirements
  • 4+ years of professional UX/Product Design experience, with a proven portfolio demonstrating complex, data-rich, or AI-driven product work.
  • 2+ years of experience designing for AI, machine learning, or conversational interfaces (chatbots, copilots, intelligent assistants).
  • Expert proficiency in Figma and modern prototyping tools, with experience creating interactive prototypes that simulate AI behaviors.
  • Strong understanding of LLM capabilities and limitations — ability to design experiences that gracefully handle non-deterministic outputs.
  • Experience with design systems at scale, including component libraries, design tokens, and cross-platform consistency.
  • Deep knowledge of user research methodologies, including qualitative and quantitative approaches for evaluating AI experiences.
  • Hands-on experience collaborating with engineering teams in Agile/Scrum environments, with the ability to provide production-ready specifications.
  • Great communicator with the ability to influence technical direction, articulate design rationale, and manage stakeholder expectations.
  • Familiarity with front-end technologies (React, HTML/CSS, JavaScript) sufficient to understand engineering constraints and prototype interactions.
Responsibilities
  • Design end-to-end user experiences for AI/LLM-powered products, including conversational interfaces, agent-driven workflows, and generative AI tools.
  • Collaborate closely with AI/ML Engineers and Full Stack Engineers to translate complex AI capabilities into intuitive, user-friendly interactions.
  • Develop interaction patterns, wireframes, prototypes, and high-fidelity designs for AI-first experiences using tools such as Figma.
  • Define and refine UX strategies for prompt-driven interfaces, ensuring users can effectively communicate intent and interpret AI-generated outputs.
  • Conduct user research, usability testing, and A/B experimentation to validate design decisions and optimize AI interaction flows.
  • Establish and maintain a scalable design system that supports rapid iteration of AI-powered features across the platform.
  • Design trust and transparency patterns — including explainability, confidence indicators, and error recovery — that align with responsible AI principles.
  • Partner with product managers and stakeholders to translate business vision into compelling user experiences that balance innovation with regulatory compliance.
  • Stay at the cutting edge of AI/UX trends, evaluating emerging interaction paradigms (multimodal interfaces, agentic UX, ambient AI) and advocating for their adoption where appropriate.
Desired Qualifications
  • Experience designing for financial services, banking, or fintech products.
  • Understanding of Retrieval-Augmented Generation workflows and how to design user-facing outputs from complex AI pipelines.
  • Background in prompt engineering or prompt UX — designing how users craft and refine inputs to AI systems.
  • Knowledge of accessibility standards (WCAG) and inclusive design practices for AI-powered interfaces.
  • Experience with motion design and micro-interactions that provide feedback during AI processing states.
  • Familiarity with AI ethics, bias mitigation in user interfaces, and responsible AI design principles.
  • Prior experience working on enterprise-grade platforms with complex authentication and authorization flows.

Cross River operates as a bank that provides Banking as a Platform (BaaP) through its API-driven Cross River Operating System, enabling FinTechs and small businesses to access core banking services like ACH, wire transfers, card disbursements, and money transfers. These services are exposed via APIs so partners can build and scale their own financial products. The company earns fees from platform usage, including transaction, loan origination, and compliance services, and emphasizes regulatory compliance and risk management. Its goal is to help fintechs and small businesses deploy and manage financial services efficiently on a secure, customizable banking infrastructure.

Company Size

1,001-5,000

Company Stage

Debt Financing

Total Funding

$1.2B

Headquarters

Fort Lee, New Jersey

Founded

2008

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Simplify Jobs

Simplify's Take

What believers are saying

  • Cross River raised $50 million on March 31, 2026 for AI, crypto, embedded finance.
  • Upgrade expanded its revolving facility to $250 million on February 10, 2026.
  • X launched nationwide on July 27, 2026, expanding Cross River’s deposit and payments volume.

What critics are saying

  • The FDIC’s March 2023 consent order still signals weak fair-lending controls.
  • A renewed FDIC crackdown on fintech partnerships threatens Cross River’s bank-charter model.
  • Any partner failure or enforcement escalation cuts off Cross River’s fintech revenue.

What makes Cross River Bank unique

  • Cross River powers X Money, embedding FDIC-insured payments inside X’s social platform.
  • Its Stripe partnership issues single-use virtual cards for AI agents and verified users.
  • Cross River’s COS and Advanced Authorization let fintechs customize compliant transaction logic.

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Benefits

Generous parental & leave policies

Completely subsidized health, dental, & vision insurance

Complimentary dry cleaning

On-site haircuts

Endless snacks

Company events

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Archyde
Aug 10th, 2026
InKind Raises $1 Billion to Revolutionize Independent Restaurant Financing – Archyde

InKind, a specialized finance platform founded by Johann Moonesinghe, secured $414 million in a financing round led by Citi and Cross River. Designed to help

Australian Cryptocurrency Enthusiasts
Jul 28th, 2026
Crypto daily roundup - jul 22, 2026.

Crypto daily roundup - jul 22, 2026. Markets spent the night bracing rather than buying. Bitcoin slid about 2.9% to around A$91,100 (US$63,300) and Ethereum gave back roughly 3% to A$2,690 (US$1,878) as traders trimmed risk ahead of what analysts are calling the least predictable US Federal Reserve decision in years - due about 4am AEST Thursday. Rate-hike odds on CME's FedWatch tool have jumped to roughly 36% from 26% a week ago, an 11% plunge on South Korea's Kospi rattled Asian risk assets, and more than US$670 million in leveraged crypto positions were liquidated in 24 hours - US$533 million of them longs (via Yahoo Finance and CCN). Here's what else matters this morning. AUSTRAC's registration window closes today. Today - Wednesday 29 July - is the final day for crypto platforms to register with AUSTRAC under the new virtual asset service provider regime (Coincu). From tomorrow, an unregistered platform is operating outside the rules. Why it matters: the Travel Rule has been live since 1 July with no minimum threshold, and this deadline is the other shoe dropping. It's worth thirty seconds to confirm the exchange you use is on AUSTRAC's register - the majors (CoinSpot, Swyftx, BTC Markets, Independent Reserve, CoinJar) have been across this for months. US Senate shelves the CLARITY Act. The Senate has put the crypto market-structure bill aside this week to deal with a stack of nominations and a Russia sanctions package (CoinDesk). A freshly merged draft - with the contentious ethics provision included for the first time - could still see a motion to proceed this week and a floor vote in the first week of August, but with recess starting 8 August the runway is now measured in days, and betting markets have marked the odds down sharply. Why it matters: Canberra's digital asset framework keeps borrowing from the US playbook, so a Washington stall tends to push its own timetable - and regulatory certainty for local holders - further out. Strategy sits on its hands for a second week. Michael Saylor's Strategy bought zero bitcoin again last week, instead selling 5.4 million MSTR shares for US$544.5 million and lifting its USD reserve to US$3.75 billion (Strategy). Holdings sit unchanged at 843,775 BTC. Why it matters: the biggest corporate buyer in the market is stockpiling dollars, not coins. With ETF flows wobbling too, that's one less structural bid under the price while the macro picture sorts itself out. Lido starts moving US$16.5 billion of ETH. Lido has begun migrating more than 8 million ETH to its Curated Module v2 architecture, consolidating smaller validators into Ethereum's post-Pectra large-validator design - a move it says could cut the network's validator count by about a third (Wu Blockchain). Why it matters: if you hold or stake ETH, the network's largest staking operator is quietly re-plumbing the machine your yield runs on. Nothing to do here, but big infrastructure shifts are worth knowing about before they make headlines for other reasons. X Money goes live in the US. Cross River Bank and X launched X Money - an FDIC-insured peer-to-peer payments platform built directly into the social media app - rolling out to US Premium subscribers (X Money). Why it matters: the race crypto started - instant, programmable money inside the apps you already use - is going mainstream. Watch how stablecoins and local fintechs respond; Australians will see copycats soon enough. PSA: malware is reading seed phrases out of photo galleries. Kaspersky researchers found SparkKitty, a malware strain that slipped into apps on both the App Store and Google Play, using optical character recognition to scan photo galleries for crypto wallet seed phrases (The Block). Why it matters: if your seed phrase exists as a screenshot, it's not a backup - it's a liability. Write it down, store it offline, and delete anything wallet-related from your camera roll. What to watch. The Fed decision lands about 4am AEST Thursday, with the press conference the real market-mover given how split expectations are. FTX's roughly US$900 million fifth distribution hits Friday 31 July - mind the phishing emails. Coinbase and Strategy both report earnings this week, and the CLARITY Act's motion to proceed (or lack of one) will set the tone for August. If the pullback has you thinking about an entry, compare fees and features before you buy - its guide to Australian crypto exchanges covers the field, and CoinSpot remains its pick for beginners. Disclosure: some links above are affiliate links - Auscrypto may earn a commission if you sign up, at no cost to you. This roundup is general information only and not financial advice. Crypto is volatile; do your own research and never invest more than you can afford to lose. Ready to buy crypto in Australia? CoinSpot is its top-rated AUSTRAC-registered exchange for beginners. Advertisement 300 x 250 Buy crypto in AU Popular guides The daily roundup, in your inbox Australia's crypto news, every morning. Free. Advertisement 300 x 250

The PC Enthusiast
Jul 28th, 2026
X Money rolls out to Premium users with 6% APY, X Card and instant payments.

X Money rolls out to Premium users with 6% APY, X Card and instant payments. July 28, 2026 by Peter Paul After years of promises and shifting timelines, X has officially begun rolling out its financial platform to paying subscribers in the United States. On July 27, the official @XMoney account announced that X Money is now rolling out to eligible X Premium and Premium+ subscribers. The launch marks the first broad public release of Elon Musk's long-discussed financial ecosystem inside X, transforming the platform from a social network into a service that can also handle everyday payments and banking features. The service is operated by X Payments LLC in partnership with Cross River Bank (Member FDIC) and Visa. Eligible users can access high-yield savings, peer-to-peer transfers, bill payments, direct deposits, and a physical Visa debit card without leaving the X app. Although the rollout is underway, availability remains gradual, meaning not every eligible subscriber will receive immediate access. What X Money includes. According to X and its banking partners, the initial rollout includes a surprisingly broad collection of financial services. Eligible users can earn up to 6.00% APY on eligible balances. Premium+ subscribers receive the full advertised rate, while Premium subscribers can qualify after meeting direct-deposit requirements. Rates are variable and subject to change. Other launch features include: * Free instant peer-to-peer transfers between X users * The new X Card, a physical Visa debit card offering 3% cashback on eligible purchases * Early direct deposit, allowing users to receive paychecks up to two days sooner * Bill pay, domestic wire transfers, and mailed checks * Free worldwide ATM withdrawals with no foreign transaction fees on the X Card * Support for Apple Pay and Google Pay Security features include passkey authentication, customizable spending controls, Visa fraud protection, and FDIC insurance through Cross River Bank. Standard FDIC coverage applies up to $250,000, while an automatic cash-sweep program can extend pass-through coverage to as much as $10 million across participating network banks, subject to program terms. X Payments LLC itself is not an FDIC-insured bank. A launch years in the making. The rollout represents a milestone that has been several years in the making. Shortly after acquiring Twitter in 2022, Elon Musk repeatedly described his ambition to transform the platform into an "everything app" inspired by China's WeChat. Payments and financial services were always central to that vision, but building them required banking partnerships, money-transmitter licenses across dozens of U.S. states, and regulatory approvals. Earlier launch targets slipped from late 2024 into 2025 before limited testing began during 2026. The current rollout is the first time the service has become available to a broader group of paying customers rather than a small pool of test users. Cross River Bank confirmed that it provides the underlying banking infrastructure for X Money, while Visa powers the X Card and supports real-time money movement through Visa Direct. More than another digital wallet. The significance of X Money isn't simply the feature list. It represents the first time Musk's broader vision for X has become a consumer product that users can actually sign up for. Unlike services such as Venmo, Cash App, or PayPal, X Money is integrated directly into a social platform that already serves millions of users. Messaging, payments, savings, and spending now exist within the same application, reducing the need to switch between separate services. Whether that strategy succeeds will depend on factors beyond attractive features. Users will ultimately judge the platform on reliability, customer support, fraud protection, and how smoothly financial services integrate into everyday use. There are also clear limitations at launch. X Money is currently available only to eligible U.S. Premium and Premium+ subscribers, interest rates can change over time, and features such as cryptocurrency or investment services are not part of the initial release despite years of speculation surrounding Musk's long-term plans. For now, X Money has moved beyond concept and into public rollout. The coming months will determine whether it becomes another digital wallet or the foundation of the everything app Musk has envisioned for years. Discover more Computer Hardware Laptops & Notebooks Graphics Card

Associated Press
Jul 27th, 2026
X launches P2P payments with FDIC-insured accounts and Visa debit cards powered by Cross River

Cross River Bank will power X Money, making X the first US social media platform to embed FDIC-insured accounts, a Visa debit card, and peer-to-peer payments directly into its app. The collaboration enables users to access financial services without leaving the platform. Cross River provides the regulated banking infrastructure and payment rails connectivity. The company's API-driven core and end-to-end technology ownership allow it to handle the scale required by X's user base whilst maintaining compliance. The partnership represents a shift towards embedded finance, where financial services integrate into platforms consumers already use daily. Cross River plans to support additional products and features as demand grows, demonstrating its position in next-generation financial technology infrastructure.

Boland Hill Media, LLC
Jul 2nd, 2026
Cross River teams with Stripe on issuance for agentic commerce.

Cross River teams with Stripe on issuance for agentic commerce. Contending that the payments business hasn't kept up with the pace at which agentic commerce is unfolding, Cross River Bank said Wednesday it is working with Stripe on a project that combines the bank's security with Stripe's card-issuance platform. The initiative arrives as agentic commerce is building momentum. But not all bankers are convinced the technology has been fully sussed out, a project Cross River has embarked on. "Consumers and businesses are increasingly relying on agents to act on their behalf, but the payments infrastructure has not kept pace," says Gilles Gade, founder and chief executive at Fort Lee, N.J.-based Cross River, in a statement. In announcing its work with Stripe, the bank argues agentic technology must support a wide range of functions reliably and in high volumes. These include issuing technology that can manage payment credentials tied to the user's authorization, with details and limits regarding the merchant, the context of the transaction, and the sum of the purchase, along with verification of the end user and the agent. As part of the current project, Cross River has worked with Stripe on the bank's Link digital wallet, which includes single-use virtual cards and controls that prevent an AI agent from using or storing a user's credit card or payment details. For agentic commerce, the wallet produces a single-use virtual card aimed exclusively at the transaction at hand, Cross River says. As trends develop in agentic commerce, concerns about security will only grow more acute, the bank contends. "The core challenge in agentic commerce is trust, establishing that a transaction reflects genuine business intent, carried out by a verified agent, within the scope that the user authorized," says Pravesh Rijal, Cross River's chief AI officer, in a statement. Trust and other issues surrounding agentic commerce are likely to grow more acute as the trend unfolds and involves increasing purchase volumes. Global volume will fall between $3 trillion and $5 trillion by 2030, according to projections from McKinsey & Co., with the U.S. market accounting for between 10% and 20% of that spending.