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Xcellink Pte

Enterprise ICT operations management provider

Cloud Systems Engineer - Windows/Linux

System AdministrationConfirmed live in the last 24 hours
Full-timeSingaporeSGD6k - SGD8kIn-person

About the Job

Requirements

  • A bachelor's degree in Computer Science, Information Technology, Electrical Engineering, Computing, or a related discipline is required.
  • At least one year of experience in systems administration, system analysis, design, or programming is required.
  • Hands-on experience with Windows Server Update Services (WSUS) and Red Hat Enterprise Linux (RHEL) patch management is required.
  • Working knowledge of Windows Server 2019, 2022, and 2025 is required.
  • Working knowledge of Red Hat Enterprise Linux (RHEL) 8 and 9 is required.
  • Willingness to participate in a 24x7 on-call support rotation is required.
  • Security clearance is required.

Responsibilities

  • Manage and deploy security patches and updates for Windows and/or Linux servers using Windows Server Update Services (WSUS), AWS Systems Manager, or similar cloud-based patch management platforms.
  • Monitor patch compliance status and prepare reports to support audit, governance, and regulatory requirements.
  • Collaborate with application teams, system owners, developers, and infrastructure stakeholders to plan and execute patch deployments during scheduled maintenance windows, including post-deployment validation and system health checks.
  • Develop, maintain, and refresh standardized operating system images using AWS EC2 Image Builder, AWS Systems Manager Documents, and related technologies.
  • Incorporate vulnerability assessments and compliance validation procedures into the image creation process to ensure secure and compliant image releases.
  • Deliver Level 2 and Level 3 technical support for incidents, service requests, and operational issues.
  • Monitor server performance, system availability, and infrastructure health to ensure reliable and efficient operations.
  • Troubleshoot and resolve system-related issues in a timely manner.
  • Apply ITIL-based practices across Incident Management, Problem Management, and Change Management processes.
  • Document tickets, investigations, resolutions, and operational activities within the service management platform.
  • Adhere to service level agreements (SLAs) and ensure prompt resolution of assigned tickets.
  • Develop and maintain technical documentation, standard operating procedures (SOPs), knowledge base articles, and operational guides.
  • Create and update runbooks for recurring administrative and operational activities to support operational consistency and efficiency.

Desired Qualifications

  • Relevant industry certifications, such as AWS Certified SysOps Administrator / Cloud Operations Engineer Associate or equivalent.
  • Experience with automation and scripting using PowerShell, Bash, or similar scripting tools.
  • Familiarity with cloud infrastructure and modern system administration best practices.

About the Company

Xcellink Pte

Enterprise ICT operations management provider

Xcellink Pte provides enterprise ICT operations management and enterprise solutions for global growth, local enterprises, and government-linked organizations. It delivers and runs IT services by managing data centre, network operations, security, helpdesk, onsite field services, applications support, and asset staging; it builds client operational teams from scratch and can offshore delivery to Malaysia, the Philippines, Indonesia, and India, scaling to hundreds of IT professionals. It differentiates itself through its long track record, ability to design end-to-end operations and offer analytics-driven enterprise solutions plus talent-search services for technology hiring. Its goal is to help clients achieve reliable IT delivery, optimize operations, and access skilled resources and innovative ideas as technology markets evolve.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Singapore, Singapore
Founded
1993

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