Account Executive, Healthcare

Job Title

Position Overview

Account Executive, Healthcare – Shaw Contract

Shaw Contract is a global design leader in commercial flooring for some of the world’s most creative and innovative environments. Our vast, sustainable product offerings can be found across workplace, healthcare, hospitality, education, and multifamily environments, supporting the spaces in which we work, learn, live, play, and heal.

The Role

Shaw Contract is growing in the Chicago market and hiring an Account Executive focused on healthcare to lead business development and sales across Chicago, Chicagoland, and the surrounding suburbs. This role will have a strong focus on building relationships with healthcare end users, particularly within acute care and ambulatory environments.

This opportunity is ideal for a self-starter who is passionate about the healthcare market and understands how healthcare organizations evaluate, purchase, and implement products within the built environment. You will be responsible for developing new healthcare business, building a long-term pipeline, and collaborating with flooring contractors, dealers, designers, internal sales partners, and other industry stakeholders to move opportunities from initial relationship development through project completion.

Because healthcare sales often require a longer development cycle, success in this role will require patience, persistence, strategic relationship-building, and the ability to stay focused on long-term territory growth.

What You’ll Do

• Drive new business through prospecting, networking, market development, referrals, and lead follow-up
• Build relationships with healthcare end users, including decision-makers within acute care and ambulatory environments
• Develop a strong, sustainable pipeline of healthcare opportunities across Chicago and the surrounding suburbs
• Learn and understand how healthcare organizations make purchasing, procurement, design, and product-selection decisions
• Partner with flooring contractors, dealers, designers, A&D partners, and internal Shaw Contract team members to advance opportunities
• Collaborate across established account relationships to support healthcare specifications and project execution
• Manage projects from initial opportunity through specification, order, delivery, and installation
• Identify opportunities to expand Shaw Contract’s presence within healthcare systems and related government environments
• Travel daily throughout the territory to develop relationships and grow accounts
• Utilize Salesforce CRM and structured sales processes, including SPPM, to manage pipeline and opportunities
• Represent Shaw Contract in the local market through customer meetings, networking opportunities, and industry events

What It Takes to Succeed

• A genuine interest in and passion for the healthcare market
• Proven ability to prospect, build a pipeline, and close new business
• Ability to develop credibility and build relationships with healthcare end users and industry partners
• Understanding of long, complex sales cycles and the persistence to move opportunities forward over time
• Ability to work strategically across multiple stakeholders, including end users, dealers, contractors, designers, and internal sales partners
• Strong organizational skills with the ability to manage multiple relationships and projects simultaneously
• Self-motivation and the ability to operate independently while remaining highly collaborative with the Illinois Shaw Contract team
• Effective communication, problem-solving, and relationship-building skills
• Ability to learn technical product information and translate it into solutions for healthcare environments

Requirements

• High school diploma or GED
• Three or more years of sales experience
• Demonstrated success in new business development, including prospecting, pipeline creation, and securing new accounts
• Experience developing and managing customer relationships across a defined territory
• Ability to travel daily throughout Chicago, Chicagoland, and the surrounding suburbs
• Must live within or be willing to relocate to the greater Chicago area

Preferred Qualifications

• Bachelor’s degree
• Experience selling commercial flooring, commercial interiors, architectural products, furniture, building products, or other solutions within the built environment
• Experience selling products or services to healthcare end users
• Existing healthcare relationships and knowledge of healthcare purchasing, procurement, facility, or design processes
• Experience working with acute care, ambulatory care, hospital systems, or related healthcare facilities
• Experience partnering with flooring dealers, contractors, architecture and design firms, and other project stakeholders
• Commercial interiors sales experience
• Healthcare design experience with an interest in transitioning into a sales role

Required Competencies

• Build Trusting Relationships
• Influence Others
• Execute Action Plan
• Adapt and Change
• Deliver Compelling Communication

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