AutoZone

Retailer and distributor of auto parts

Commercial Specialist

Account ManagementPosted on Nov 11

Full-timeZapopan, Jalisco, MexicoNo salary listedIn-person

About the Job

Requirements

High school education.
One to two years of experience.
Previous experience in auto parts, automotive replacement parts, as an automotive advisor, in dealership counter sales, or as a commercial advisor at a chain workshop.
Availability to work Monday through Saturday.
Computer skills.

Responsibilities

Serve as the primary sales contact for the Commercial area in the store, maintaining ongoing telephone contact with an assigned group of division customers to increase sales and maintain positive relationships through customer satisfaction.
Operate the commercial program through sales to division customers using the commercial database.
Create and follow up on orders.
Complete administrative sales closing.
Receive calls for quotes and promotions, and make prospecting calls.
Develop customers.
Review and follow up daily on indicators with the Commercial Manager to ensure commercial sales and profit objectives are met.
Reduce vehicle accidents and improve customer satisfaction.
Execute work plans according to commercial business plans and available resources.
Correctly implement Commercial operating policies and procedures covering returns, cash registers, price changes, and management of credit transactions, with the goal of increasing sales and providing excellent customer satisfaction.

Descripción del Puesto

Contacto de ventas principal para el área Comercial en la tienda realizando contacto continuo vía telefónica a un grupo de clientes establecido por la división con el objetivo de incrementar las ventas y mantener relaciones positivas a través de la satisfacción completa de nuestros clientes comerciales.

Responsabilidades

Operar programa comercial a través de Venta a Clientes de la División mediante BDD Comercial.
Creación y seguimiento de órdenes.
Cierre administrativo de ventas
Recibe llamadas para cotizar, promociones, y realiza llamadas de prospección.
Integrar desarrollo de clientes.
Revisar y dar seguimiento diario a los indicadores en conjunto con Gerente Comercial establecidos para garantizar el logro de objetivos mediante indicadores de Ventas Comercial (utilidad).
Reducción de accidentes de unidades y Satisfacción al cliente.
Ejecutar planes de trabajo de acuerdo a los planes de negocio comercial y recursos disponibles.
Realizar la correcta ejecución de políticas y procedimientos operativos para Comercial (Devoluciones, Cajas registradoras, cambios de precios, manejo efectivo de créditos) con el objetivo de incrementar las ventas, y ofrecer un excelente y satisfacción al cliente.

Requerimientos

Preparatoria
Uno o dos años de experiencia
Experiencia previa en Autopartes, Refacciones, Asesor Automotriz, Venta de Mostrador agencia, Asesor comercial en Talleres Cadena.
Disponibilidad de horario de lunes a sábado.
Conocimientos en el manejo de computadoras.

About the Company

AutoZone

Retailer and distributor of auto parts

AutoZone is a large retailer and distributor of automotive parts and accessories for both DIY customers and professional service shops (DIFM). Its products include hard parts, maintenance items, and related accessories, sold through thousands of brick-and-mortar stores and online. The way it works is simple: AutoZone buys parts from manufacturers and distributors and then sells them to customers at a markup, offering knowledgeable staff and a wide selection to help people diagnose and fix vehicle issues. It differentiates itself through its extensive physical footprint, broad product catalog, and focus on convenient, helpful customer service for both individual car owners and commercial customers, making it easier to find parts in-store or online. AutoZone’s goal is to be the primary, dependable source for automotive replacements and maintenance needs, helping customers complete repairs efficiently by providing ready access to parts and expert guidance.

Company size: 10,001+
Company stage: IPO
Headquarters: Memphis, TN
Founded: 1979

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