Strategic Deal Desk Manager

Job Description

Join the team redefining how the world experiences design.

Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

The buzzing Canva London campus features several buildings around beautiful leafy Hoxton Square in Shoreditch. While our global headquarters is in Sydney, Australia, London is our HQ for Europe, with all kinds of teams based here, plus event spaces to gather our team and communities. You’ll experience a warm welcome from our Vibe team at front of house, amazing home cooked food from our Head Chef and a variety of workspaces to hang out with your team mates or get solo work done. That said, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals and so you have choice in where and how you work.

About the team
We’re continuing to mature and build out a Global Deal Desk team that acts as strategic partner to our Regional Sales Account Executives and Leaders. As Canva scales, we are seeing more deal volume and more complex deal structures and Deal Desk is becoming an evermore important function within the Finance org of Canva. This role is aligned to the EMEA Sales team and will play a critical role in helping us navigate the complexity of diverse markets, partner-led motions, and region-specific GTM models across the region.

What you’d be doing in this role

• Acting as a partner to Sales leadership in shaping deal strategies that drive growth, customer success, and scalable outcomes across EMEA.
• Leading structuring and pricing for complex and non-standard deals, balancing commercial creativity with compliance to revenue recognition, policy, and financial guidelines.
• Collaborating closely with cross-functional stakeholders (Sales, Legal, Finance, RevRec, Support, Product) to align on deal terms and resolve challenges in a scalable, solutions-oriented way.
• Providing subject matter expertise on advanced deal structures, commercial models, and regional policy nuances; advising on partner-led motions and multi-entity contracting.
• Influencing and refining global deal governance frameworks, bringing regional insights and advocating for improvements that support efficiency and scale.
• Reviewing and approving strategic deal proposals, ensuring commercial terms are financially sound, compliant, and aligned to Canva’s strategic objectives.
• Developing and delivering training and enablement for Sales and Deal Desk on complex topics (e.g., partner-led motions, subscription/pricing strategies, multi-region contracting).
• Driving continuous improvement in deal processes and tools, helping to build a scalable Deal Desk model that can handle increasing deal volume and complexity.

You're probably a match if

• Deep experience in Deal Desk, Finance, Commercial Strategy, or related fields — ideally within SaaS and with regional GTM exposure.
• You have strong expertise in structuring complex SaaS and professional services deals, including multi-year, multi-entity, and partner-led transactions.
• You have hands-on experience supporting EMEA go-to-market teams, with fluency in regional contracting nuances and compliance considerations.
• You have a solid grounding in revenue recognition principles and their impact on deal design.
• You have a strong understanding of SaaS commercial terms and conditions, including common customer negotiation points.
• You're a clear, structured communicator who can synthesise complexity, align stakeholders, and drive decision-making in fast-moving environments.
• You're comfortable working across cultures and time zones, thriving in ambiguity with a bias toward action and pragmatic problem-solving.
• You're able to balance strategic thinking and tactical execution, with the ability to shift between big-picture deal strategy and hands-on deal support.

Qualifications