Medical Cash Posting Coordinator

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

• Belonging: We cultivate a space where everyone can show up as their authentic self.

• Empathy: We seek out diverse perspectives and listen to learn without judgment.

• Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.

• One Team: We realize our full potential when we work together towards our shared purpose.

Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

Role Overview:

The Cash Posting Coordinator is charged with the cash posting activities related to services provided by LifeStance Health and associated clinical practices.  The coordinator will work collaboratively with team members and leadership to ensure that billing practices are complete and accurate.  The ideal candidate will be someone who has a strong desire to work individually while meeting the needs of a national organization.  An important key requirement is the self-accountability to drive success in a virtual team environment.  This position is a remote role with the ability to sit within US locality. 

Compensation: $20.00 - $21.00 Hourly with potential bonus

Shift Time: 7:30am- 4:00pm PST OR 8:00am- 4:30p PST

Key Responsibilities:

• Maintain current information on correct and lawful practices for billing payers
• Support daily and detailed payment reconciliation activities through bank tracking spreadsheets.
• Post payments electronically (ERA/EFT)
• Post payments manually (Paper/lockbox)
• Experience in reviewing and interpreting manual remittance advice and EDI reports, with strong expertise in reason codes and Explanation of Benefits (EOB) analysis.
• Utilize website to pull remittance advices and download 835 files
• All other duties surrounding posting of insurance and payment posting
• Communication with leadership regarding needed EDI agreements or observed trends
• Follow established policies and procedures to safeguard collection
• Support leadership with daily, weekly monthly or any posting related project needs as required

Skills & Experience: 

• High school diploma or GED equivalent required
• 2+ years of experience in medical billing/RCM
• Proficient in Microsoft Office products; basic skills in Microsoft Excel preferred
• Ability to work both in a team environment and independently
• Basic knowledge of HCFA form, UB-04, EOB interpretation, A/R, CPT, and ICD-10 codes
• Basic working knowledge of Revenue Cycle Management operations with focus on government and Commercial payors (i.e., Medicare regulations and compliance; HIPAA)
• Knowledge and expertise with revenue cycle payment posting and bank reconciliation processes 
• Experience with automated billing systems preferred
• Familiarity with bank lockboxes and daily bank reconciliation
• Demonstrated ability to research basic posting issues and manage simple variances.
• Ability to work both in a team environment and independently
• Qualified candidates must be legally authorized to be employed in the United States
• LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture

Physical Requirements:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   
• While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.  

LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

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LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at [email protected]. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.