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Thermo Fisher Scientific

Makes lab instruments, reagents and supplies

Technical Application Scientist 2 - English, Flow Panel Design

Customer SupportConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • A PhD degree in Life Sciences, or a master's degree with 2–5 years of relevant hands-on laboratory experience in flow cytometry.
  • Fluent written and spoken English; additional languages are a plus.
  • A strong understanding of immunology.
  • Comfort with digital tools, including customer relationship management systems, databases, and standard office applications.
  • Ability to quickly absorb, understand, and apply complex technical information.
  • Ability and openness to work in a multicultural and global team environment.

Responsibilities

  • Support customers with conventional and spectral flow cytometry experiments by helping design and review flow cytometry panels, establish experiments, troubleshoot questions, and guide them toward successful outcomes.
  • Provide technical support for Thermo Fisher Scientific flow reagents via phone, email, and web.
  • Resolve complex technical questions by leveraging internal experts and resources.
  • Document customer interactions in customer relationship management systems to support quality and continuous improvement.
  • Contribute to knowledge bases, training materials, and internal technical resources.
  • Stay current through ongoing product training and continuing education.
  • Collaborate on international cross-functional projects and team initiatives.

Desired Qualifications

  • Prior customer-facing experience is a strong advantage.
  • Panel design experience is preferred.
  • Hands-on experience with larger multicolor spectral flow experiments is an advantage.
  • Strong problem-solving ability, curiosity, analytical thinking, and attention to detail.

About the Company

Thermo Fisher Scientific

Makes lab instruments, reagents and supplies

Thermo Fisher Scientific makes and sells the instruments, chemicals, consumables and lab services that drug companies, hospitals, universities and industrial labs use for research, testing and production. Its products cover work from gene sequencing and protein analysis to diagnostic tests and lab freezers, and its distribution arm ships supplies to labs worldwide. Drug developers also hire it to run clinical trials and to manufacture medicines under contract. It earns money from consumables that labs buy again and again, along with instrument sales, service contracts and outsourcing fees. The company traces its roots to Thermo Electron, founded in 1956, which merged with Fisher Scientific in 2006, and it is based in Waltham, Massachusetts.

Company size
10,001+
Company stage
IPO
Headquarters
Waltham, MA
Founded
1956

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