Full-Time
Store Manager
Updated on 8/1/2026
Kohl's
10,001+ employees
Apparel, home goods retailer
No salary listed
Winston-Salem, NC, USA
In Person
 Retail (1) |
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- Must be 18 years of age or older.
- Experience supervising 20 or more associates, including responsibility for performance management and making employment decisions.
- Strong verbal and written communication and interpersonal skills.
- Strong decision-making and problem-solving skills.
- Strong people-management skills and ability to develop talent.
- Flexible availability, including days, nights, weekends, and holidays.
- Ability to perform the listed accountabilities and satisfactorily complete company training programs.
- Ability to comply with dress code requirements.
- Basic math and reading skills, legible handwriting, and basic computer operation.
- Ability to operate and communicate on multiple-frequency devices, handheld scanners, and other technology equipment as directed.
- Ability to maintain prompt and regular attendance and meet company scheduling requirements.
- Ability to lift up to 50 pounds frequently and occasionally more than 50 pounds with a two-person lift.
- Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull frequently.
- Ability to stand and walk for the duration of a scheduled shift of at least 9 hours.
- Ability to visually verify information and locate and inspect merchandise.
- Ability to comply with health and safety standards.
- Guide profitable sales, meet store financial plans, and accomplish performance goals through strategic decisions and leadership of the store team.
- Achieve the payroll plan by managing store schedules, monitoring labor costs, and adapting to business conditions based on weekly and monthly sales.
- Plan payroll and scheduling based on store traffic to ensure the store is sufficiently staffed.
- Recruit and make hiring, pay, and termination decisions for all levels of store personnel, including store management.
- Manage associate-relations issues, including performance management, and ensure associates follow company policies.
- Manage training for new hires on company culture, product knowledge, selling practices, and other associate responsibilities.
- Hold associates accountable to individual goals, including credit and loyalty goals.
- Coach the store team, provide continued-development opportunities, and create succession plans for developing associates.
- Ensure sound inventory management through accurate shipping and receiving, price changes, ticketing procedures, and other required business directives.
- Prevent loss by educating associates, monitoring daily store activity, maintaining product-protection standards, ensuring company policies are followed, and partnering with Loss Prevention.
- Ensure store merchandising standards follow visual-merchandising direction and achieve effective product presentation.
- Adapt merchandising direction based on the store layout, adjacencies, and needs.
- Ensure products are displayed clearly, understandably, and compellingly to customers.
- Maintain appropriate product levels on the sales floor by planning and directing floor replenishment.
- Create a compelling store experience by modeling appropriate customer-service behaviors and ensuring point-of-sale speed and customer service exceed standards and expectations.
- Manage with integrity and honesty while fostering teamwork in an engaged and inclusive culture.
- Exercise good judgment and discernment when making decisions and involve appropriate partners as needed.
- Model, enforce, and provide direction and guidance to associates.
- Demonstrate, coach, and develop a customer-service mindset, including customer-service techniques, anticipating customer needs, and resolving issues satisfactorily.
- Ensure strong operational standards, shortage mitigation, and merchandising presentation, including accurate pricing and proper signing.
- Monitor and adjust resources as business conditions dictate to support customer needs and workload demands.
- Assess key performance indicators to make informed business decisions that drive overall store results.
- Manage talent, including hiring, training, developing, and supervising.
- Accomplish multiple tasks within established timeframes.
- Train, monitor, and reinforce company policies, procedures, standards, and guidelines.
- Adhere to company safety policies and ensure the safety of associates and customers.
- Perform other responsibilities as assigned.
- Experience working in a retail environment, preferably in a managerial position.
- Experience supervising 50 or more associates, including responsibility for performance management and making employment decisions.
- A college degree or equivalent combination of education and 3–4 years of experience in retail or a similar industry.
Kohl's is a major U.S. retailer offering clothing, shoes, home goods, toys, electronics, and more through online and physical stores. It supports omnichannel shopping with options like buy online, pick up in-store and frequent promotions, including free shipping on many items. Revenue comes from merchandise sales and partnerships, with additional income from its Kohl's Cash loyalty program and credit card partnerships. The goal is to provide value and convenience to families and budget-conscious shoppers by blending a wide product mix, easy returns, and a simple, rewards-enhanced shopping experience across channels.
Company Size
10,001+
Company Stage
IPO
Headquarters
Menomonee Falls, Wisconsin
Founded
1962
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Simplify's Take
What believers are saying
- Proprietary brands jumped 6% in Q1 2026, delivering best comparable sales growth in four years.
- Stock surged 130% under Bender's leadership as company refocused on core strategy.
- Digital sales grew 4% in Q1 2026, driven by strategic online experience investments.
What critics are saying
- Sephora at Kohl's visits dropped 4.6% in Q1 2026, eroding beauty revenue margin.
- Men's and footwear categories lost 8–12% share to Amazon Prime deals in Q1 2026.
- Activist investors may force closure of 150–200 underperforming stores by 2027, disrupting customer loyalty.
What makes Kohl's unique
- Kohl's expands proprietary brands with By Kohl's campaign, driving 6% private-label growth.
- CEO Michael Bender refocused on value, coupons, and reliable assortment since late 2025.
- COO Elliott Rodgers appointed in September 2026 to oversee 1,200 stores and supply chain.
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Benefits
Flexible Work Hours
Company News
American Eagle and Kohl's shares jumped 4.5% following President Trump's announcement of a two-week suspension of attacks on Iran, which triggered a 17% drop in crude oil prices. The decline in oil prices eases inflationary pressures on retailers by reducing freight costs and fuel surcharges. Lower shipping expenses allow retailers to maintain better margins whilst potentially passing savings to customers. Reduced risks in the Strait of Hormuz also diminish inventory shortage concerns for goods sourced from the region. Delta's record quarterly sales further bolstered optimism, suggesting discretionary spending remains strong despite geopolitical headwinds. The combination of falling oil prices and robust consumer spending signals a potential turning point for consumer confidence and relief from recent inflationary pressures weighing on the retail sector.
Kohl's does not plan to close additional stores in 2026, despite shuttering 27 locations in early 2025. CEO Michael Bender said roughly 1,150 stores are "well over 90%" profitable during the company's 10 March earnings call. The retailer will focus on optimising existing locations rather than expanding or contracting its footprint. Kohl's plans to address consumer price sensitivity by offering more competitive pricing and expanding proprietary brands including Jumping Beans, FLX and Tek Gear. The company reported $125 million profit for the quarter, up from $48 million year-over-year, though overall sales declined 3.9%. Annual profit reached $272 million, surpassing the previous year's $109 million. Management expects sales to remain flat but anticipates stabilisation throughout the year.
Kohl's does not plan to close additional stores after shuttering 27 locations in early 2025, leaving it with 1,150 stores. CEO Michael Bender said over 90% of current stores are profitable, and the company will focus on optimising existing locations rather than opening or closing stores. The retailer is implementing strategies to boost sales amid consumer financial pressures, including introducing a "deal bar" with items under $10, expanding MAC Cosmetics to 850 Sephora locations, and increasing budget children's clothing options. Kohl's reported $125 million profit for the quarter ending 31 January 2026, up from $48 million the previous year. However, sales declined 3.9% for the quarter and 4% for the full year, continuing a multi-year downward trend. The company evaluates its store portfolio annually.
Kohl's is considering opening new stores in 2026 after improving its financial performance, CEO Michael Bender said. The department store chain, which operates over 1,100 locations with more than 90% profitable, closed 27 underperforming stores in early 2025 but is now focused on optimising existing locations rather than major expansions or closures. The Wisconsin-based retailer reported $272 million in profit for 2025, up from $186 million in 2024, with operating cash flow rising to $1.4 billion from $648 million. However, net sales fell 3.9% and comparable store sales dropped 2.8% in the latest quarter. To attract customers, Kohl's is emphasising value through initiatives like a new Deal Bar featuring items under $10 and simplified store layouts.
Kohl's Corporation released results for the quarter and year ended 31st January 2026, with quarterly net sales declining 3.9% year-on-year to $5.0 billion. Comparable sales fell 2.8% in Q4 2025, with severe weather conditions accounting for approximately 70 basis points of the decline after winter storms forced roughly half its stores to close in January. Store sales declined mid-single digits in both Q4 and FY 2025, primarily due to decreased transactions. For FY 2026, Kohl's expects net sales and comparable sales between a 2% decline and flat, operating margins of 2.8%–3.4%, and earnings per share of $1.00–$1.60. Following the results, Jefferies reduced its price target to $15 from $22 whilst maintaining a hold rating.