IFX Payments

Cross-border payments platform with FX

Key Relationship Manager, Funds

Account ExecutiveUpdated on Nov 13

Full-timeDubai - United Arab EmiratesNo salary listed

About the Job

Requirements

Solid experience in the UAE funds ecosystem, such as fund administration, fund services, corporate services, private banking, custody, or transaction banking.
Working knowledge of how funds and SPVs are established, administered, and banked in DIFC and ADGM, and knowledge of the DFSA and FSRA frameworks.
An established network across fund managers, administrators, and service providers in the UAE.
A track record of winning new business or clearly influencing revenue, including outside a pure sales title.
Ability to lead senior conversations and explain FX and cross-border payments simply.
Strong organization, follow-through, and comfort working in a customer relationship management system.
Fluent English.

Responsibilities

Map the DIFC and ADGM funds landscape, including fund managers, family offices, fund administrators, corporate service providers, law firms, and auditors.
Identify and prioritize target accounts, and track new fund launches, license approvals, and regulatory changes that create opportunities.
Build a pipeline through introductions, referrals, industry events, and the partner network.
Represent IFX at networking sessions and industry events in Dubai and Abu Dhabi, and follow up on introductions.
Lead the end-to-end sales process, including discovery, solution design, proposals, commercial negotiation, and closing.
Understand how client structures fit together, including master funds, feeders, SPVs, GPs, and management companies, and tailor account, FX, and payment solutions to them.
Present IFX's proposition to managing partners, CFOs, COOs, and heads of fund operations.
Guide clients through KYC and onboarding with compliance and onboarding teams, anticipating required documents so accounts go live quickly.
Set client expectations on timelines and serve as the main point of contact through go-live.
Grow client relationships as clients launch new funds and SPVs by adding entities, currencies, and payment flows.
Conduct regular account reviews and identify cross-sell opportunities, including referrals to the corporate desk.
Develop referral relationships with fund administrators, corporate service providers, and advisers who can introduce multiple clients.
Keep partners informed and engaged so IFX remains front of mind for their clients.
Record activity, opportunities, and client interactions in Salesforce, and keep the pipeline accurate and current.
Report progress against targets to the Sales Director and adjust plans as needed.
Work with marketing on funds-specific campaigns, content, and events.
Share market feedback on product gaps, pricing, and competitor activity to shape the funds proposition.
Ensure sales activity complies with DFSA and FSRA requirements and IFX policy.
Work with compliance on AML, KYC, and sanctions requirements for every client and structure.

Desired Qualifications

Experience in FX, payments, or transaction banking.
Familiarity with fund onboarding and KYC for complex, multi-layered structures.
Arabic or another regional language.
A degree in finance, business, or a related field, or equivalent professional experience.

Overview of the role
IFX Payments has a dedicated funds desk in our Dubai, UAE office, with a funds specialist already in place, We are now growing the team with two Key Relationship Manager, Funds to build on that momentum. You will win and grow relationships with fund managers, fund administrators, corporate service providers and the wider fund ecosystem across DIFC and ADGM.

The funds market here runs on trust and referrals. You will already know how funds are set up, administered and banked, and you will use that credibility to position IFX as the go-to partner for multi-currency accounts, FX and payments across a manager's funds, SPVs and portfolio structures.

You will own the full sales cycle, from introduction and needs discovery through onboarding and account growth. The desk is still early, so you will have real scope to shape how it grows.

1. Market mapping and targeting

o Map the DIFC and ADGM funds landscape: fund managers, family offices, fund administrators, corporate service providers, law firms and auditors.

o Identify and prioritise target accounts, and track new fund launches, licence approvals and regulatory changes that create opportunities.

2. Relationship-led business development

o Build a pipeline through introductions, referrals, industry events and our partner network.

o Represent IFX at networking sessions and industry events in Dubai and Abu Dhabi, and follow up every introduction with purpose.

3. Client acquisition

o Lead the end-to-end sales process: discovery, solution design, proposal, commercial negotiation and close.

o Understand how each client's structures fit together (master funds, feeders, SPVs, GPs and management companies) and tailor account, FX and payment solutions to match.

o Present IFX's proposition clearly to managing partners, CFOs, COOs and heads of fund operations.

4. Onboarding and client experience

o Guide clients through KYC and onboarding with our compliance and onboarding teams, anticipating the documents fund structures need so accounts go live quickly.

o Set clear expectations on timelines and act as the client's main point of contact through go-live.

5. Account growth and retention

o Grow each relationship as the client launches new funds and SPVs, adding entities, currencies and payment flows.

o Run regular account reviews and identify cross-sell opportunities, including referrals to our corporate desk.

6. Intermediary and referral partnerships

o Develop referral relationships with fund administrators, corporate service providers and advisers who can introduce multiple clients.

o Keep partners informed and engaged so IFX stays front of mind for their clients.

7. Pipeline management and reporting

o Record all activity, opportunities and client interactions in Salesforce, keeping the pipeline accurate and current.

o Report progress against targets to the Sales Director and adjust plans as needed.

8. Collaboration and market intelligence

o Work with marketing on funds-specific campaigns, content and events.

o Share market feedback on product gaps, pricing and competitor activity to shape the funds proposition.

9. Risk management and compliance

o Ensure all sales activity complies with DFSA and FSRA requirements and IFX policy.

o Work closely with compliance on AML, KYC and sanctions requirements for every client and structure.

Essential

Solid experience of the UAE funds ecosystem, in fund administration, fund services, corporate services, private banking, custody or transaction banking.
Working knowledge of how funds and SPVs are established, administered and banked in DIFC and ADGM, and of the DFSA and FSRA frameworks.
An established network across fund managers, administrators and service providers in the UAE.
Commercial drive, with a track record of winning new business or clearly influencing revenue, even if not in a pure sales title.
The confidence to lead senior conversations and to explain FX and cross-border payments simply.
Strong organisation, follow-through and comfort working in a CRM.
Fluent English.

Desirable

Experience in FX, payments or transaction banking.
Familiarity with fund onboarding and KYC for complex, multi-layered structures.
Arabic or another regional language.
A degree in finance, business or a related field, or equivalent professional experience

How you work

Relationship-first: you build trust over time and protect your reputation in a small market
Self-starting and comfortable building something new rather than inheriting a book.
A team player who shares referrals across desks and wants the whole vertical to win

About the Company

IFX Payments

Cross-border payments platform with FX

IFX Payments is a London-based fintech that streamlines international money movement for businesses by combining foreign exchange expertise with a digital payments platform. Its core service, ibanq, enables sending and receiving funds in over 40 currencies from a single interface, while an API gateway lets clients integrate straight-through processing, real-time reporting, and automated treasury workflows. The company targets corporates, financial intermediaries, and institutions seeking alternatives to traditional banking through scalable, cloud-based payments and FX solutions. Its goal is to reduce currency risk and simplify cross-border transactions, embedding itself as a global payments and treasury platform for businesses of all sizes.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: London, United Kingdom
Founded: 2005

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