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Pilgrim Labs

AI-powered platform for product decision support

Facilities Director

Facilities Management +1Confirmed live in the last 24 hours
Full-timeRedwood City, CA, USANo salary listedIn-person

About the Job

Requirements

  • Experience operating laboratories, machine shops, manufacturing facilities, or comparable technical environments.
  • Completed facility build-outs, renovations, or major equipment installations, with responsibility for contractors, budgets, and schedules.
  • Ability to evaluate vendor proposals, negotiate scope and pricing, and manage purchasing and inventory through procurement or enterprise resource planning systems.
  • Working knowledge of laboratory or manufacturing safety, hazardous materials, Occupational Safety and Health Administration requirements, and building codes.
  • Must be a U.S. Person due to required access to U.S. export-controlled information and facilities.
  • Clear, effective communication across engineers, scientists, manufacturing teams, vendors, and contractors.

Responsibilities

  • Build and expand facilities, including renovations, manufacturing build-outs, equipment moves, production layouts, workflows, and utilities.
  • Keep every technical space organized, stocked, and ready for work, including the wet lab, machine shop, prototyping areas, electronics benches, and production spaces.
  • Anticipate and provide the tools, components, reagents, equipment, and consumables the team needs.
  • Purchase equipment and materials at competitive prices, negotiate favorable terms, and maintain strict control over facility spend.
  • Hold vendors and contractors accountable for scope, schedule, cost, and quality.
  • Set and enforce standards for facility safety and compliance, including personal protective equipment, chemical storage, hazardous waste, inspections, Occupational Safety and Health Administration requirements, and building codes.
  • Secure the site through access control, visitor management, restricted areas, and emergency response procedures.

Desired Qualifications

  • Experience with physical security or access-control systems.
  • Eligibility for a U.S. government security clearance.

About the Company

Pilgrim Labs

AI-powered platform for product decision support

Pilgrim Labs builds an AI-powered platform for product teams to turn customer feedback into strategic product decisions. It connects with data sources like Slack, Zendesk, and Gong to collect customer input and research in one place, then uses artificial intelligence to identify customer needs, pain points, and opportunities. This helps teams prioritize features and shape their roadmaps based on actual user sentiment rather than just anecdotes. Compared with others, Pilgrim combines multiple data streams into a single, data-driven view and targets product managers, designers, researchers, and executives to align everyone around customer insights. The company aims to help teams create customer-centric products more efficiently by guiding development with structured, evidence-based analysis.

Company size
11-50
Company stage
Seed
Total funding
$32.6M
Headquarters
Redwood City, CA
Founded
2023

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