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Career TEAM

Workforce development consulting with government software

Career Advisor

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeHyattsville, MD, USA$49k - $53k /yr

About the Job

Requirements

  • A GED or high school diploma is required; a bachelor's degree or higher, or an equivalent combination of education and experience, is preferred.
  • One or more years of workforce development experience is preferred.
  • Strong communication skills and knowledge of community resources are required.
  • Analytical and problem-solving skills and the ability to make well-thought-out decisions are required.
  • Computer literacy, including Microsoft Word and Excel, and the ability to learn specialized databases and software systems are required.
  • The ability to work in varied settings with a culturally diverse customer base and to demonstrate cultural sensitivity is required.
  • The ability to serve as a role model to customers and motivate them toward achieving goals is required.
  • The ability to meet or exceed set goals and objectives is required.
  • Interpersonal, time-management, customer-service, organizational, and oral and written communication skills are required.
  • Knowledge of the Workforce Innovation and Opportunity Act (WIOA) program and other workforce program requirements is required.
  • The ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, efficient, and able to maintain confidentiality is required.
  • The ability to meet deadlines and work under pressure is required.
  • A valid driver's license is required.

Responsibilities

  • Provide information and case-management services to the community.
  • Complete intake and determine eligibility for the workforce program.
  • Assess job seekers' employment and training needs and abilities through interviewing, testing, and other methods.
  • Serve as a liaison between workforce development programs and community partners.
  • Enter data into, use, and process clients through participant information systems and other databases required by the One-Stop system.
  • Guide job seekers in preparing Individual Employment Plans (IEPs) based on their occupational goals.
  • Counsel clients on available job opportunities, training programs, and other services.
  • Refer individuals to appropriate services, training programs, or job opportunities, and follow up on those activities.
  • Conduct orientation sessions, workshops, job clubs, and other group presentations for clients.
  • Follow eligibility-documentation policies, procedures, and regulations, and ensure case files contain original or copied eligibility documentation.
  • Maintain accurate individual case files for each registered customer, ensuring each file contains required eligibility documents and meets compliance requirements.
  • Develop a comprehensive IEP for each customer and refer and track eligible customers into contracted programs provided at One-Stop centers or in the community in accordance with established contracts.
  • Meet or exceed program benchmarks and participate in required staff events, including training, staff meetings, and individual supervision.
  • Complete required reports.

Desired Qualifications

  • A bachelor's degree or higher, or an equivalent combination of education and experience, is preferred.
  • One or more years of workforce development experience is preferred.

About the Company

Career TEAM

Workforce development consulting with government software

Career TEAM, LLC provides workforce development services to government and education institutions. It combines high-touch, one-on-one case management and career services with a proprietary software portal called Career EDGE to manage employment and training programs. The Career EDGE platform supports program administration, participant tracking, and service delivery, enabling staff to coordinate services and monitor outcomes for participants. The company differentiates itself by offering an integrated mix of hands-on support and software tailored to public sector and educational clients, backed by a track record of securing government and state grants (over $100 million) and collaborating with partners like ForgeNow to strengthen vocational training. Career TEAM’s goal is to reduce unemployment and poverty by closing the opportunity divide and delivering better employment outcomes through targeted workforce development solutions.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
North Haven, CT
Founded
1996

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