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Syneos Health

Global provider of integrated clinical-to-commercial services

Clinical Trial Manager

Clinical Research OperationsConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • A bachelor's degree or registered nurse qualification in a related field, or an equivalent combination of education, training, and experience.
  • Demonstrated ability to lead and align teams toward project milestones.
  • Demonstrated capability to work in an international environment.
  • Demonstrated expertise in clinical or central site management and monitoring.
  • Understanding of clinical trial management financial principles and budget management.
  • Knowledge of Good Clinical Practice, International Council for Harmonisation guidelines, and other applicable regulatory requirements.
  • Good computer skills.
  • Good communication, presentation, and interpersonal skills with project teams and sites.
  • Strong conflict resolution skills.
  • Ability to apply problem-solving techniques to resolve complex issues and apply risk management to identify and mitigate potential threats to successful clinical research project conduct.
  • Critical thinking to determine causes and appropriate solutions when identifying issues.
  • Moderate travel of approximately 20% may be required.

Responsibilities

  • Develop, coordinate, and implement Phase 1 clinical research studies at the organization's facilities.
  • Collaborate with the principal investigator; liaise between research subjects, client teams, investigators, and clinic operations teams; and plan logistics and resource usage.
  • Track study progress against project milestones, client deliverables, and budget, and follow applicable global and regional regulations.
  • Oversee site management, clinical monitoring, and central monitoring deliverables, focusing on patient safety, protocol and Good Clinical Practice compliance, regulatory compliance, and data integrity.
  • Oversee site interactions from activation through closeout, including patient recruitment, investigator payments, and related activities where applicable.
  • Identify critical data and process risks, protocol execution risks, and mitigations related to the Risk Assessment and Categorization Tool where applicable.
  • Review study scope of work, budget, and protocol content, and ensure the clinical project team understands contractual obligations and parameters.
  • Use clinical experience, operational data, metrics, and reports to identify risks to clinical trial management deliverables.
  • Escalate risks to deliverable timelines, quality, or budget and out-of-scope activities or requests to the project manager.
  • Propose and implement risk mitigations using strategic thinking and problem-solving.
  • Participate in and present at key meetings, including kickoff meetings.
  • Serve as an escalation point for investigator-site communications and interact with principal investigators or site staff by phone or in person; accompany clinical research associate team members on site visits for observation or conflict resolution when required.
  • Coordinate with Study Start Up, Patient Recruitment, and Data Management leaders on delivery handoffs and study milestones; review and provide feedback on related functional plans.
  • Develop and maintain clinical study tools and templates, including the Clinical Monitoring Plan; ensure clinical systems and dashboards are available, oversee user acceptance testing as needed, and ensure required access and audit-trail reviews.
  • Coordinate initial and ongoing study-team training on protocol specifics, case report form completion, dashboards, sponsor standard operating procedures, clinical plans and guidelines, data plans, and study timelines.
  • Oversee clinical research associate and central monitor resourcing, site assignments, and study-team conduct, and identify delivery or quality risks.
  • Ensure the quality and visibility of clinical monitoring, central monitoring, and site management deliverables using approved systems and tracking tools.
  • Review project oversight dashboards and clinical trial systems, including Clinical Trial Management System, Electronic Data Capture, eDiary, electronic patient-reported outcomes, Trial Master File, IVRS/IWRS, and central monitoring dashboards, to oversee site and patient activities, team conduct, and timely data updates for required operational activities.
  • Understand the study monitoring strategy and participate in developing the study risk assessment plan when required; ensure assigned clinical team members understand and comply with the strategy, Clinical Monitoring Plan, Site Management Plan, and risk plans.
  • Review site and central monitoring documentation for quality and content, document requested revisions and approvals in the Clinical Trial Management System, and ensure deliverables meet sponsor or company specifications and deadlines.
  • Interact with clients and functional departments on clinical monitoring, central monitoring, and site management; provide status updates on deliverables and risks; and propose solutions to protocol execution and site management obstacles.
  • Support compliance and delivery in coordination with data management, study start-up, patient recruitment, medical monitoring, pharmacovigilance, and Quality Assurance; support inspection readiness for clinical trial management scope.
  • Oversee assigned clinical research associates and central monitors, assess process, training, and Clinical Monitoring Plan compliance, identify emerging risks, support corrective action plans, and complete activities for data cut and lock deadlines.
  • Provide line managers feedback on staff strengths and development areas; may be assigned to larger or more complex trials.

Desired Qualifications

  • Preferred experience with risk-based monitoring.

About the Company

Syneos Health

Global provider of integrated clinical-to-commercial services

Syneos Health provides end-to-end biopharmaceutical solutions across the clinical-to-commercial spectrum. It helps biopharma companies, healthcare organizations, and investors by offering specialized expertise, insights, and technology-enabled services to move therapies faster to patients. Its offerings include Kinetic, a modern omnichannel customer engagement platform that uses targeting and analytics to coordinate nationwide healthcare communications, and Syneos One, an asset development approach that aligns strategy and execution from early concept through commercialization. The company uses AI and advanced tech to improve performance and reduce risk in drug development and market delivery. Its goal is to be a trusted partner that accelerates therapy development and delivery by combining scientific know-how with integrated, data-driven services.

Company size
10,001+
Company stage
IPO
Headquarters
Morrisville, NC
Founded
1985

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