National Account Manager

The Practical Detail
Location: Southwark, London
Working Model: Hybrid | Remote

Why this role matters
In your first year, you will own the commercial growth of a strategically important business area that generates significant gross margin in the UK channel. Your data-driven approach and commercial insight will drive sustainable revenue growth, improve customer engagement, and ensure operational excellence. This role is vital to Flora Food Group as we expand Flora Professional, partnering with leading Foodservice and Beverage customers to shape the menus of tomorrow. By delivering culinary-led solutions, you will help kitchens across the UK and Ireland serve better food that meets evolving consumer tastes and operational needs.

What you'll do

• Lead the development of trusted partnerships with Quick Service Restaurant and Foodservice End User customers, building joint business plans that increase product distribution and menu penetration.
• Identify and convert new commercial opportunities across Foodservice and Beverage channels, expanding Flora Professional’s presence in the UK and Ireland.
• Collaborate closely with the Culinary team to deliver product demonstrations, kitchen trials, and menu development that solve operational challenges and enhance taste, functionality, and consistency.
• Drive commercial excellence through customer planning, forecasting, pricing discussions, and negotiations to meet revenue, volume, and profitability targets.
• Partner across Commercial, Marketing, Category, Finance, and Supply Chain teams to ensure seamless customer experiences from opportunity identification to long-term partnership.

Performance
You will own the growth and profitability of a key business segment, measured by your ability to meet growth targets, secure new partnerships, and maintain strong sales performance. Your decisions will be data-driven and focused on delivering sustainable commercial results, improving customer engagement, and operational efficiency.

Care
This role reports to senior leadership and works within a collaborative team environment that includes Culinary, Marketing, Category, Finance, and Supply Chain functions. You will demonstrate responsible leadership by building long-term customer relationships and delivering solutions that support sustainable growth for Flora Professional and its customers. Your work will contribute to a more delicious, nutritious, and sustainable future in professional kitchens.

Passion
You are a food lover and innovator who thrives on helping customers create successful menu solutions. Your curiosity about taste, nutrition, functionality, and reliability drives you to raise the bar in every interaction. You will bring energy and expertise to a role that connects deeply with food culture and the evolving needs of Foodservice and Beverage customers.

About you
You have a proven track record managing and growing national or key accounts within Foodservice, Beverage, fast-moving consumer goods, or hospitality sectors, ideally with exposure to Quick Service Restaurant or Foodservice End User customers. You bring strong commercial planning, negotiation, and joint business planning skills, with the ability to build trusted relationships and influence stakeholders at all levels. You are a self-starter who navigates ambiguity confidently and manages multiple priorities with a proactive mindset. Your collaborative approach and commercial curiosity enable you to work effectively across functions. You are forward-thinking, commercially minded, and passionate about food and menu innovation.

You are genuinely interested in food culture and curious about how consumer behaviour and future food trends shape innovation. You understand that strong brands are built by anticipating what’s next in taste, nutrition and functionality, and by translating insight into meaningful consumer experiences.

Where this could lead to
This role typically leads to senior commercial leadership positions within Flora Food Group, such as Senior Account Manager or similar, within two to three years. You will have the opportunity to expand your influence across broader markets and contribute to shaping the future of Flora Professional’s growth strategy.

What's next
If this opportunity sounds exciting, we'd love to hear from you.

Apply before: 30-Nov-2026

For questions about the role, please contact:
Richard Hodgson
[email protected]