Full-Time
Senior Application Support Engineer
SQL Specialist
Posted on 10/31/2025
StarCompliance
201-500 employees
Automates regulatory compliance for financial institutions
No salary listed
Remote in USA
Remote
 IT & Security (4) |
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- Deep Technical Expertise: Extensive experience supporting web applications at a Windows server level, with a strong understanding of hosted application within IIS and Azure environments.
- Database Expertise: Strong understanding of Microsoft SQL (SSMS) and experience with database management and T-SQL querying including identifying and improving performance bottlenecks.
- Application Monitoring Experience: Proven experience implementing and utilizing application monitoring tools such as Application Insights (or similar) to capture and analyze application metrics, performance data, and error logs. Previous exposure to Kusto Query Language (KQL) experience is preferred.
- Problem-Solving Skills: Proven ability to independently analyze complex technical issues, identify root causes, and implement effective solutions in a timely manner, leveraging application monitoring data.
- Strong Communication: Excellent verbal and written communication skills, with the ability to convey technical information to both technical and non-technical stakeholders.
- Leadership Abilities: Previous experience in a lead or supervisory role, with the ability to motivate and guide a team of technical analysts.
- Collaboration and Teamwork: Demonstrated ability to work effectively in a cross-functional team environment, fostering collaboration and knowledge sharing.
- Detail-Oriented: Strong attention to detail and the ability to prioritize tasks effectively while managing multiple competing priorities.
- Continuous Learning: A passion for staying up to date with the latest technologies and industry trends related to web application support and cloud computing.
- Web Application Support: Provide technical expertise and support for StarCompliance web applications, acting as the primary point of contact for highly technical issues undertaking troubleshooting and issue resolution.
- Microsoft SQL Expertise: Utilize deep knowledge of Microsoft SQL Server, using SQL Server Management Studio (SSMS) and Profiler, to analyze, optimize, and troubleshoot database performance issues.
- Azure Environment Support: Collaborate with development and operations teams to support and monitor Azure environments, leveraging tools such as Application Insights for performance monitoring and proactive issue identification.
- IIS Management: Configure, monitor, and maintain Internet Information Services (IIS) to ensure optimal performance and reliability of web applications.
- Incident Management: Investigate and resolve complex technical incidents related to web application functionality, performance, and infrastructure components.
- Documentation and Knowledge Sharing: Create and maintain technical documentation, guidelines, and best practices for web application support and troubleshooting processes.
- Leadership: Operate as a lead analyst to a team of likeminded technical analysts, providing guidance, mentoring, and technical expertise to ensure the team's success and professional growth.
- Collaboration: Work closely with cross-functional teams, including client services, infrastructure, and development, to ensure seamless integration and continuous improvement of web applications.
StarCompliance provides compliance software for financial institutions and corporations to help them meet regulatory requirements. Its core platform automates and simplifies compliance tasks across areas such as insider trading, market abuse, and conflict of interest, enabling firms to monitor and manage risks through automated workflows, alerts, and reporting. The product works on a subscription model with tiered service levels, regular updates, and access to customer support, and it also offers consulting services to help implement and optimize compliance programs. The company differentiates itself by delivering an end-to-end, software-plus-services solution tailored to the financial services sector, combining ongoing platform updates with advisory support rather than relying on a single product. Its goal is to help clients stay compliant with evolving regulations, minimize legal and reputational risks, and maintain predictable, recurring revenue through subscriptions.
Company Size
201-500
Company Stage
Growth Equity (Venture Capital)
Total Funding
N/A
Headquarters
Rockville, Maryland
Founded
1999
Simplify's Take
What believers are saying
- Expanding crypto monitoring across 30+ blockchains and 200+ tokens captures institutional adoption.
- AI-Assisted Marketing Compliance Review addresses emerging FINRA/SEC regulatory focus areas.
- Firm Trade Surveillance launched June 2025 enables cross-selling to existing client base.
What critics are saying
- Behavox's AI-driven trade monitoring erodes market share among asset managers with lower costs.
- ComplySci's bundled regtech suite undercuts pricing, forcing 20-30% margin compression.
- Sayen's open-source compliance API framework enables client in-house solutions, threatening subscriptions.
What makes StarCompliance unique
- 25+ years of compliance expertise with millions of users across 120 countries globally.
- Integrated AI-powered StarAssist tool provides explainable compliance decisions across workflows.
- Automated two-way FINRA Gateway integration eliminates manual broker-dealer registration processes.
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Benefits
Hybrid Work Options
Company News
StarCompliance, a provider of employee and firm compliance technology, has announced new product capabilities ahead of its Synergy '26 events in London and Washington, DC. The innovations focus on connected compliance, data visibility and employee experience. New features include Broker-Dealer Registration, which streamlines licensing workflows through integration with FINRA, and Expense Tracking, connecting with Concur Expense to automate gift and hospitality reconciliation. The company is also enhancing Political Donations and Activities monitoring ahead of the 2026 US midterm elections. Additional capabilities include Embedded Analytics for real-time risk visibility and Fund Holdings Transparency for better concentration risk assessment. Chief Product Officer Kelvin Dickenson said the updates aim to make compliance connectivity "intuitive and actionable" whilst strengthening oversight across complex regulatory environments.
StarCompliance, a provider of employee and firm compliance technology, has launched automated FINRA data push functionality within its Broker-Dealer Registration solution. The enhancement enables firms to electronically submit registration data directly to FINRA, eliminating manual entry into the FINRA Gateway. The solution now offers two-way integration with FINRA Gateway and supports the full licence and registration lifecycle, including onboarding, exam monitoring, Forms U4 and U5 management, and data reconciliation. Key features include automated workflows, alerts, HR data integration, real-time progress tracking and centralised reporting. The technology aims to reduce operational bottlenecks, processing errors and manual workload whilst accelerating registration timelines. StarCompliance has served millions of users across 120 countries for over 25 years.
StarCompliance announces integration with Concur Expense. StarCompliance Expense Tracking Connector Now Available in the SAP Concur App Center, Delivering Automated Solution to Firms ROCKVILLE, Md., Nov. 20, 2025 /PRNewswire/ - StarCompliance (Star), a leading provider of employee and firm compliance technology solutions, today launched an integration with Concur(R) Expense. Star's Expense Tracking Connector solution provides a streamlined, user-friendly way to manage and reconcile employee expenses, improving accuracy, efficiency, and oversight across the compliance process. "Star's Expense Tracking solution takes automation and accuracy to the next level," said Kelvin Dickenson, Chief Product Officer at Star. "By integrating with leading expense systems like Concur Expense, firms can automatically match reported expenses to pre-cleared declarations in STAR, quickly identify discrepancies, and maintain a complete audit trail within one centralized platform. This streamlines compliance workflows, reduces manual review, and gives teams more time to focus on strategic priorities." Highlights of Star's Expense Tracking solution include: * Automated Expense Matching: Integrated with Concur Expense, STAR automatically imports and matches reported expenses to existing declarations, significantly reducing manual review. * Discrepancy Resolution: STAR flags expense-declaration mismatches in amount, recipient, company, and venue, enabling quick review and correction by employees and compliance. * Time savings through centralization: Downloading and reviewing data across multiple spreadsheets is no longer necessary. Everything is managed within one centralized platform, enabling faster analysis and decision making. * Notifications and Tracking: In-app messaging and automated email alerts keep tasks on schedule, while a complete audit trail maintains full visibility into all actions and resolutions. Star's Expense Tracking Connector is now available in the SAP Concur App Center [Link]. About StarCompliance StarCompliance is a leading provider of employee and firm compliance technology solutions. Trusted for over 25 years by millions of users in 120 countries, StarCompliance Enterprise provides a user-friendly interface that delivers the data, technology, and actionable insights needed to proactively mitigate risk, monitor conflicts globally, and support complex whistleblowing regulations. Visit www.starcompliance.com to discover the comprehensive security and unparalleled assurance you need to build a culture of compliance today. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices. All other product and service names mentioned are the trademarks of their respective companies. The information provided in this article was created by Cision PR Newswire, its news partner. The author's opinions and the content shared on this page are their own and may not necessarily represent the perspectives of Siam News Network.
ROCKVILLE, Md., Aug. 5, 2025 /PRNewswire/ - StarCompliance (Star), a global leader in employee and firm compliance technology, today announced the launch of its reimagined Outside Business Activities Compliance Software.
ROCKVILLE, Md., June 11, 2025 /PRNewswire/ - StarCompliance (Star), a global leader in employee compliance technology, today announced the launch of its latest solution: Firm Trade Surveillance.