Lendbuzz

Auto loans via data-driven credit assessment

IT Systems Administrator

System AdministrationConfirmed live in the last 24 hours

Full-timeBoston, MA, USA$100k - $120k /yrIn-person

About the Job

Requirements

At least 4 years of experience in IT support, IT operations, systems administration, or endpoint/device management.
Jamf certification at the Jamf Certified Technician, Administrator, or higher level, with hands-on production experience running Jamf Pro and Jamf Connect for macOS fleets.
Experience supporting Windows and Linux systems, including server administration, in addition to macOS.
Experience with JumpCloud or a similar mobile device management or directory platform for managing Windows and Linux endpoints.
Experience with Apple Business Manager and mobile device management for iOS and Android.
Understanding of IT asset management and the employee device lifecycle from procurement through retirement.
Strong communication and customer service abilities.

Responsibilities

Administer Jamf Pro and Jamf Connect for macOS, including enrollment, configuration profiles, smart groups, patching, deployment, and compliance, and administer JumpCloud as mobile device management for Windows and Linux endpoints.
Manage Apple Business Manager for device enrollment, app licensing, and managed Apple IDs.
Provision, configure, troubleshoot, and repair macOS, Windows, and Linux machines, mobile devices, Windows virtual machines, servers, and peripherals.
Own IT asset management end to end, including procurement, deployment, ownership, licenses, and retirement or disposal, while keeping records accurate and aligned with budget and compliance requirements.
Run onboarding, offboarding, and role-change processes, including device preparation, account setup, access changes, and equipment recovery.
Own the daily Jira ticket queue, maintaining consistent prioritization, response times, and communication.
Identify recurring tickets and remove their causes by automating provisioning steps, fixing root issues, or documenting fixes.
Write and maintain standard operating procedures and knowledge base documentation so employees can self-serve.
Partner with the global IT team, stakeholders, and vendors on escalations and process improvement.
Collaborate across IT and other departments on broader initiatives, contribute to projects led by other team members, and initiate improvement projects before problems escalate.

Desired Qualifications

Working knowledge of networking fundamentals, including LAN, Wi-Fi, DNS, DHCP, and IP addressing.
Experience with a ticketing system such as Jira.
Experience with Okta or a similar single sign-on or identity platform.
Jamf Certified Expert or Jamf 300/400-level certification.
Apple certification such as ACSP or equivalent.
Scripting and automation experience with Bash, Python, or similar tools for provisioning and reporting work.
Experience owning full project lifecycles from planning through delivery.

Salary Range: 100000 to 120000 (Currency: USD) (Pay period: per-year-salary)

At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.

We are hiring an IT Systems Administrator to own endpoint management, asset management, and day-to-day IT support for our Boston office. You will be the resident expert on Apple device management, running Jamf Pro and Jamf Connect across the macOS fleet, while also supporting Windows, Linux, mobile, and JumpCloud-managed endpoints. You'll work closely with the broader IT team and other departments on projects,

Key Responsibilities

Device, asset, and lifecycle management

Administer Jamf Pro and Jamf Connect for macOS (enrollment, configuration profiles, smart groups, patching, deployment, compliance) and JumpCloud as MDM for Windows and Linux endpoints.

Manage Apple Business Manager (ABM) for device enrollment, app licensing, and managed Apple IDs.

Provision, configure, troubleshoot, and repair macOS, Windows, and Linux machines, mobile devices, Windows VMs, servers, and peripherals.

Own IT asset management end to end procurement, deployment, ownership, licenses, and retirement/disposal keeping records accurate and in line with budget and compliance.

Run onboarding, offboarding, and role-change processes: device prep, account setup, access changes, and equipment recovery.

Service delivery, documentation, and cross-team work

Own the daily Jira ticket queue, keeping prioritization, response times, and communication consistent.

Find recurring tickets and remove the cause automate a provisioning step, fix the root issue, or document the fix.

Write and maintain SOPs and knowledge base docs so employees can self-serve; partner with global IT team, stakeholders, and vendors on escalations and process improvement.

Collaborate across IT and other departments on broader initiatives, contribute to projects led by other team members, and initiate your own improvement projects before problems escalate.

Key Requirements

4+ years in IT support, IT operations, systems administration, or endpoint/device management. A degree in IT, Computer Science, or Information Systems is welcome; equivalent hands-on experience counts.

Jamf certification (Jamf Certified Technician, Administrator, or higher), with hands-on production experience running Jamf Pro and Jamf Connect for macOS fleets.

Experience supporting Windows and Linux systems, including server administration, in addition to macOS.

Experience with JumpCloud or a similar MDM/directory platform for managing Windows and Linux endpoints.

Experience with Apple Business Manager and mobile device management (iOS/Android).

Understanding of IT asset management and the employee device lifecycle procurement through retirement.

Strong communication and customer service instincts

Proactive you anticipate problems before they escalate, initiate improvements, and stay steady when several things break at once.

Nice to Have

Working knowledge of networking fundamentals: LAN/Wi-Fi, DNS, DHCP, and IP addressing.

Experience with a ticketing system such as Jira.

Okta or similar SSO/identity platform experience.

Jamf Certified Expert (JCE) or Jamf 300/400-level certification.

Apple certification (ACSP or equivalent).

Scripting and automation Bash, Python, or similar to replace manual provisioning and reporting work.

Experience owning full project lifecycles, from planning through delivery.

We believe:

Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds.

Compassion is a strength. We care about our customers and look to build long-term relationships with them.

Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible.

Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions.

Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity.

If you believe these things too then we would love to hear from you!

Background Checks

After an offer is accepted, Lendbuzz conducts a pre-employment background check. Any evaluation of the background check will be subject to an individualized assessment, taking into account the applicant’s or employee’s specific record and the responsibilities and requirements of the particular role.

A Note on Recruiting Outreach

We’ve been made aware of individuals falsely claiming to represent Lendbuzz using lookalike email addresses (eg @lendbuzzcareers.com). Please note that all legitimate emails from our team come from @lendbuzz.com. We will never ask for sensitive information or conduct interviews via messaging apps.

About the Company

Lendbuzz

Auto loans via data-driven credit assessment

Lendbuzz provides auto loans in the U.S., focusing on international students and professionals with limited U.S. credit history. Borrowers apply online; Lendbuzz uses data analytics and machine learning to assess creditworthiness beyond traditional credit scores, then coordinates with the dealership to complete the loan. Unlike traditional lenders, it uses a broader set of data to determine eligibility and rates, serving an underserved niche with an end-to-end online process. Its goal is to expand access to auto financing for international students and recent immigrants by applying data-driven credit assessments.

Company size: 201-500
Company stage: N/A
Total funding: $3.1B
Headquarters: Boston, MA
Founded: 2015

Recently Posted Jobs

Explore more opportunities at Lendbuzz

See more jobs