Assistant Manager - Domestic Shuttle Operations

Assistant Manager - Shuttle Operations  

This position is responsible for the overall supervision of the hourly shuttle bus drivers and the courtesy cart drivers for Park and Ride division. 

Company Background  

Vectour Group is a leading transportation management and facilities support services provider with over 40 years of experience. We are committed to safety and customer service, hiring individuals who thrive in a collaborative, high-performance environment. 

Primary Duties and Responsibilities  

• Manage drivers, dispatchers, coordinators and fleet maintenance daily. 

• Daily inspection of uniforms for all supervised employees for compliance with the uniform policy/dress code. 

• Assign/Reassign hourly employees to a work area or vehicle. 

• Verify and document callouts hourly. 

• Make necessary schedule adjustments to fulfill minimum staffing requirements. 

• Serve appropriate discipline for violations per policy and/or CBA. 

• Complete daily bus audits. 

• Dispatch as needed. 

• Pre/Post trip inspection of company vehicle at shift change times. 

• Ensure timely fueling of vehicles. 

• Monitor/communicate via radio throughout shift. 

• Visually inspect locations for compliance of company goals. 

• Report maintenance issues to Fleet and Ops Manager. 

• Perform random checks for required driver’s license and company issued badges. 

• Assist with processing exception transactions. 

• Conduct regular facility and equipment inspections to ensure all are in good maintenance condition and properly stocked with tickets and receipt paper. 

• Respond to customer service-related issues per company guidelines. 

• Monitor and implement effective safety procedures. 

• Gain and maintain knowledge of company policy/procedures and collective bargaining agreement. 

• Direct traffic to available parking. 

• Interact with customers, presenting a professional demeanor. 

• Disseminate information to other departments/ employees as needed. 

• Possess a valid driver’s license/ state issued ID to be carried with the employee at all time. 

• Complete weekly time samples for Shuttle operation. 

• Make responsible and ethical decisions regarding company resources, adhering to Vectour Group's Code of Conduct, policies, and procedures, and ensuring compliance with company. 

Qualifications & Skills  

• Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 3rd shift and/or weekends may be a requirement. 

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company. 

• Ability to add, subtract, two-digit numbers and multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money. 

• Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times. 

Job Requirements  

Education, Licensing, and Certifications: 

• High school diploma or equivalent (G.E.D.). 

• Per DOT Regulations, you will be required to have and maintain a valid Class A, B or C Driver’s License depending on the location's hiring needs, with Passenger Endorsement if you will be responsible for operating shuttle buses with a passenger capacity of 15 passengers or more. 

• DOT Medical Card: A Medical Examiner’s Certificate (DOT Medical Card) is required. 

Experience: 

• At least one (1) year of management experience within the transportation industry.  

• Minimum age of 21 years. 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• While performing the duties of this job, the employee is regularly required to stand, walk, and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee may be required to occasionally lift and/or move up to 75 pounds. 

Benefits  

Vectour is proud to offer: 

• Competitive Pay 

• Advancement Opportunities 

• Medical, Dental, Vision, Disability and Life Insurance 

• 401K With Employer Match 

• 7 Paid Holidays 

• Paid Sick Leave 

• Paid Vacation 

• Great Coworkers! 

Salary  

• $20.67 per hour 

• Paid biweekly 

Proposed Hours + Travel  

• FT – 8 hour shift 

• Night shift 

• Overnight shift 

• Weekend availability 

• On-site: 1000 Airport Loop Road, Atlanta, GA 

Disclaimer  

The duties and responsibilities listed above are subject to change and may not reflect all tasks required.  You can expect that as Vectour continues to grow and evolve, certain tasks may be re-distributed to concentrate skills. Any change in duties and responsibilities will be discussed with you in advance. 

Vectour Group is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. We aspire to have a culture where all people thrive and grow forward. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.