Applied AI Scientist / Engineer
GetVocal AI
Applied AI Scientist / Engineer
GetVocal AI
Hybrid human-AI CX automation platform
GetVocal AI Β· Paris, France (Hybrid) Β· Full-time Β· Posted 2026-11-04
Workplace: hybrid
Department: AI
Location: Paris, France
Contract: Full-time
Work setup: Hybrid / Remote-friendly
Reporting to: Head of R&D
At GetVocal AI, we're building the future of AI-powered customer interactions! π
We help enterprise contact centers resolve more customer inquiries, faster, while maintaining full operational control.
Our platform orchestrates an AI fleet across every channel, building a living model of each business that continuously improves through a Human-AI Flywheel.
Built on proprietary graph-based conversation systems, every AI decision is grounded in business logic, policies, and procedures, ensuring traceable and governed AI behavior.
Our platform is compliant with the EU AI Act, GDPR, and ISO standards, supporting omnichannel deployments across voice and digital channels in 100+ languages, both on-premises and in the cloud.
We're proud to work with leading organizations like Vodafone, Movistar, and Deutsche Telekom, alongside strategic partners such as Capita and Camunda.
We're a fast-growing, international team, and we're looking for an Applied AI Scientist / Engineer to help us push the boundaries of conversational AI!
As an Applied AI Scientist / Engineer at GetVocal AI, you will design, build, and optimize voice AI systems that power next-generation conversational experiences for enterprise contact centers.
This is a full-time, remote-friendly role based in Paris, combining team collaboration with flexibility.
If you're passionate about AI, voice technologies, and building intelligent systems that solve real-world problems, we'd love to hear from you!
At GetVocal, we value curiosity, collaboration, experimentation, and people who aren't afraid to challenge the status quo.
Come build the future of conversational AI with us! π
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Hybrid human-AI CX automation platform
GetVocal AI builds and runs enterprise-grade customer-experience platforms that blend human agents with AI for conversations across voice, chat, and WhatsApp. Its system uses a Conversational Map to orchestrate interactions, an Agent Control Center to manage AI and human agents, and Hybrid Workforce tools to route tasks between automation and humans. This lets companies automate activities like lead qualification, onboarding, retention, and 24/7 support while keeping humans involved for nuanced, high-risk, or governance-bound decisions. The platform can run on-premise, in a private cloud, or in a hybrid setup and is designed to comply with EU AI Act expectations. GetVocal AI serves large customers across multiple markets and has secured funding to expand further in Europe.
Explore more opportunities at GetVocal AI